Virtual UX Conference
We've created a new live online learning experience to share UX knowledge and build community around the world.
Join the NN/g Virtual UX Conference for:
- 100% live UX training courses using 2-way video conferencing with NN/g experts and invited speakers
- Hands-on practice with collaborative digital exercises
- Earn UX Certification online, with flexible schedules
- Networking in the NN/g UX Community on Slack; find out who you'll meet
- No sales pitches, just reliable UX guidance
More about the UX Conference: Convince Your Boss
How to Find and Register for Training
How to Find and Register for Training
Each UX Conference offers a variety of courses in UX design, research and management.
Choose a date and format that works for you, then browse course options. Pay only for the courses you attend.
Upcoming Virtual UX Conferences
We offer 2 virtual course formats
to suit your schedule:
1 Full day per Course
Each course takes place over a single day, lasting 7 hours (including breaks).
or
2 Half-days per Course
Each course meets across 2 consecutive days, for 3.5 hours each day (including one break). You must attend both days.
Future UX Conferences
Sign up for our weekly newsletter to stay updated about future locations.
What You'll Learn
Course Topics
Each UX Conference offers a different combination of courses. With more than 50 full-day training courses to choose from at various conferences, there's something for everyone.
Read detailed course descriptions (and upcoming dates) for some of our most popular courses:
Suggested Courses for:
-
Generating Big Ideas with Design Thinking
Unearthing user pain points to drive breakthrough design concepts
- more Design courses
-
Measuring UX and ROI
Use metrics from quantitative research to demonstrate value
- more Research courses
-
Being a UX Leader: Essential Skills for Any UX Practitioner
Learn and apply practical leadership skills to your UX role, regardless of job title
- more Management courses
UX Certification
UX Certification
Earn UX Certification. This exam-based credential reinforces learning and boosts your credibility.
How it works:
- Attend any 5 UX Conference courses (at one event, or spread out across several events)
- Pass an online exam for each course the same day, or within 35 days
- Receive your UX Certificate & Badge
Who will you meet?
Leading organizations have sent more than 50,000 professionals to NN/g training since 1998. Here are a few companies who have invested in UX Conference training in 2019-2020:
- Ableton AG
- Accenture
- Adobe
- Amazon
- American Express
- AppFolio
- Avira Operations GmbH & Co. KG
- Baillie Gifford
- Booking.com
- Booz Allen Hamilton
- BT
- Capgemini
- Capital One
- Central Provident Fund Board
- Cisco
- Citizens Bank
- Civica
- Defence Science & Technology Agency, Singapore
- Dell
- Deloitte Digital
- Expedia Group
- Funnel
- Government Technology Agency, Singapore
- Hong Kong Hospital Authority
- HULU
- IBM
- John Deere
- JP Morgan Chase
- Kaiser Permanente
- Lockheed Martin
- Mastercard
- McMaster-Carr Supply Company
- Northrop Grumman
- Nuffic
- Office for National Statistics, UK
- Pinnacol Assurance
- Procter & Gamble
- Publicis Sapient
- PwC
- Sandia National Laboratories
- ServiceNow
- Shopify
- Standard Chartered Bank
- Travelers Insurance
- USAA
- Verizon
- Walmart
- Webstep AS
- Wells Fargo
- Western Asset Management
Tweets from UX Conference Participants
Convince Your Boss: Why You Should Attend the UX Conference
Why You Should Attend
With intensive courses and optional exam-based UX Certification, NN/g user experience training provides the knowledge, skills, and credibility you need to create designs that are both usable and appealing.
UX training is a valuable investment
Learning how to create more successful interfaces is cheap compared with the amount of time and money organizations waste on uninformed design debates, poor decisions and fixing underperforming interfaces. Well-informed people drive good decisions and avoid costly mistakes.
Intensive courses provide practical education
Our live, intensive courses run allow attendees to embrace a topic, understand the foundation, learn methods, apply these methods in class exercises and discuss with instructors and classmates to absorb the subject matter. Browse the extensive course listing & for detailed topic lists and course summaries.
Based on empirical research
Research is the foundation of our training courses. We've observed thousands of people interacting with interfaces. We are continually testing new interfaces and compiling data which we provide in our courses to help attendees eliminate opinion-based design arguments back at the office.
Decades of experience in UX
Nielsen Norman Group principals and instructors have published the most cited literature in the field of user experience including Jakob Nielsen's "Designing Web Usability, " Don Norman's "The Design of Everyday Things," and Bruce Tognazzini's "Tog on Software Design." Our instructors are seasoned UX professionals that base their courses on the real demands of the jobs our attendees need to do. Our materials and exercises are rooted in the reality we have experienced throughout our careers.
UX Certification
UX Certification reinforces and tests the user-experience abilities and knowledge gained in NN/g courses. Boost your credibility by being UX Certified by internationally-recognized experts.
What attendees have to say about the UX Conference
At the NN/g seminar, it is like letting a breath of fresh air into your head. My conference notes look like an action plan for what to do when I get back to my desk.
Ian Anderson, European Commission, Brussels
One intensive and comprehensive day saved me weeks and months of reading textbooks.
Wendy Moncur, Dept. of Sustainability and Environment, Melbourne, Australia
Superbly presented...can be directly applied to real problems. Easily the best seminar I have ever attended.
Craig Wolfe, May Department Stores Co.
This session [Interaction Design] provided an excellent overview of interaction design, and learning the principles of usability from Tog felt like learning about gravity from Newton!
Brian Patrick Snyder, Whirlpool Corporation
This has been a great opportunity to meet and network with other Web professionals. The brainstorming I observed and participated in has been very enlightening and worthwhile.
Keisha M. Thomas, University of Chicago Press
Learn More About Participating in the Virtual UX Conference
This online learning event will use:
- Live, two-way video conferencing for class lecture and Q&A
- Breakout sessions for group discussions and learning activities
- Carefully designed exercises using interactive collaboration tools
Networking and introductions will take place via a Slack Community, which will remain accessible to you going forward, so you can nurture connections and continue learning from your peers after the live event concludes.
Frequently Asked Questions
Q: What is the Virtual Conference like?
A: Watch our instructors explain what the conference will be like, and get tips for how to prepare and participate: Watch a 3 minute video about participating in the Virtual UX Conference.
Q: Does my virtual course count toward UX Certification?
A: Yes. Our live online courses have the same high-quality content as our in-person courses, and both are eligible for UX Certification credit.
Q: Will I be able to network and get to know other participants?
A: We’ll have dedicated Slack channels for both course-related discussion and networking with fellow participants. You’ll also be able to use Slack before, during, and after the event to maintain your connections. You'll be invited to join the Slack community the week before the event starts.
Q: What equipment will I need to participate in NN/g virtual courses?
A: You’ll be streaming video and audio to your computer, and also speaking with other participants, so make sure you have:
- A laptop or desktop (using a tablet is not recommended)
- A stable high-speed internet connection
- Speakers or headphones
- A microphone
- A webcam
Q: Do I have to download any software?
A: You will need to be able to use Zoom and Google Documents in order to participate in NN/g virtual courses. Both of these tools are free to use and do not require you to create an account, but you should make sure your device permissions allow you to access these tools. Course materials will be shared using Hightail, a file sharing service.
- Zoom is a video conferencing service. Our meetings follow security best practices including passwords and waiting rooms. We recommend installing the Zoom app, which is free. If you are not able to install the Zoom software, you can also join through Chrome web browser. (Other browsers do not fully support all Zoom features used in our virtual courses.) Test your access to Zoom.
- Google documents are used for collaborative learning activities. If you are not able to use Google Docs, you will be able to download copies of the activity materials but will not be able to fully participate in group work. Test your access to Google Docs.
- Hightail will be used to share downloadable course materials (such as PDF copies of presentation slides. Test your access to Hightail. (If your network blocks you from accessing Hightail, during the event our conference team will be able to assist you with alternative ways to receive your course materials.)
Q: Will my internet connection be fast enough?
A: You will need a stable internet connection with a minimum of 3 Mbps (up and down) in order to participate in NN/g virtual courses. Check your internet connection speed here: https://www.speedtest.net/. Ideally, a faster connection speed of 25 Mbps download and 5 mbps upload is recommended, to ensure HD video and audio quality. If using a wifi network, disconnect all other devices from that network to improve the streaming quality.
Q: Will content for the virtual event be the same as the in-person conferences?
A: Yes, the virtual content covers the same information and exercises, and the exams will be the same as for in-person conferences. Exercises and discussions will be adapted to facilitate collaboration in an online environment.
Q: Do I really need a microphone and webcam?
A: While it's possible to attend our virtual courses without your own webcam or microphone, you will not be able to fully participate in learning activities. Many of our courses use hands-on practice as the primary way of engaging with and learning design and research techniques. You'll learn more during these activities if you can fully participate, and your collaboration partners can see and hear you. We also recommend using headphones.
Q: Can I join from my phone or tablet?
A: We do not recommend attending our classes from a small-screen device. Although you will be able to connect to the meeting, it will be difficult to see the detailed examples shared during class, and extremely difficult to participate in collaborative exercises which require typing and interactive documents.
Q: How will I get the links to my course meetings?
A: 90 minutes before your class begins, your link to join will be available when you log in at www.nngroup.com/login.
Q: Can I watch recordings of my classes after the conference?
A: UX Conference courses are live events which extend throughout the day, and include many periods of interactive exercises in which there is no presenter. The learning experience cannot be replicated by simply watching recordings after the event. We will not be making recordings of this event, and making your own recordings is not permitted.
"UX Conference" is a trademark of Nielsen Norman Group, registered with the United States Patent and Trademark Office, Reg No. 4,970,733.