Improve your customers’ online shopping experience with 837 recommendations (in 13 volumes) illustrated with more than 1500 screenshots. Buy individual reports, or save 58% when you purchase all 13 volumes together.
- Vol. 01: Ecommerce User Behavior and Executive Summary for the Series
- Vol. 02: Homepages, Category Pages, Listing Pages, and Product Comparisons
- Vol. 03: Product Pages
- Vol. 04: Shopping Carts, Checkout and Registration
- Vol. 05: Search
- Vol. 06: Customer Service
- Vol. 07: Selling Strategies
- Vol. 08: Wishlists, Gift Cards, and Gift Giving
- Vol. 09: Trust and Credibility
- Vol. 10: International Purchasers
- Vol. 11: Store Finders and Locators
- Vol. 12: Transactional Email and Confirmation Messages
- Vol. 13: Ecommerce User Research Methodology