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2020 Intranet Design Annual Winners

Announcements

Congratulations to the 2020 Intranet Design Annual Award winners, in this our 20th anniversary year.

Nielsen Norman Group is proud to recognize the 10 winners of our 2020 Intranet Design Annual. Happy 20th anniversary to the Intranet Design Annual.

 

Angelini Holding SpA

This attractive intranet blends utility with playfulness. The intranet team dedicated careful thought and attention to making this intranet a key player in the organization’s strategic mission to unify its diverse business sectors and locations.

​ Red, round badge: Nielsen Norman Group Intranet Design Annual 2020 Winner NN/g logo, 20th Anniversary
No team photo

 

Bank Spółdzielczy we Wschowie

The intranet team members immersed themselves in researching processes and people to ultimately derive a wide variety of bank-grown applications. The intranet tracks them all and makes them accessible, which helps to create a fulfilling and rich digital workplace.

Team members shown here (left to right): Tomasz Wójcik, Artur Proniuk, Marcin Wach, Sebastian Mika, Łukasz Zychal, Artur Wichliński, Radosław Iwaszko, Magdalena Ślotała, Marek Kała, Adam Jankowski, and Sebastian Ratajczak.

 

Barclays

Cheers to mindful design decisions—such as underlining links and making accessibility a priority—that promote usability and make all employees’ lives easier. Personalized and customizable news and links to tools, along with helpful mobile offerings, all contribute to this intranet’s value.

Team members shown here (row 1, left to right): Donna Adams, Martin Pope, Hemal Borkhataria, Nikhil Maheshwari, Lisa Adams, Suraj Naik, and Anthony Clark; (row 2, left to right): Kautuk Gajbi, Pratibha Bhor, Akash Israni, Anil Lakhagoudar, Archana Meel, Ajay Nikam, and Ankur Patel; (row 3, left to right): Rakesh Tiwari, Darshita Vakharia, Ajay Bhatt, Sunit Banavalikar, Hardik Sodha, Aakash Udassi, and Bipul Dev; (row 4, left to right): Michael Lewis, Deron Blair, Sachin Pandey, Leena Shejekan, Suchitra Bajpai, Suraj Yadav, and Rajendra Singh; (row 5, left to right): Sourabh Patankar, Rachana Bhatia, Martin Peplow, Nitin Dubey, and Jenna Bristow.

 

Consolidated Edison, Inc.

Starting with its name and finishing with the details of each feature and piece of content, the Conor intranet methodically and elegantly includes, informs, and unifies employees from two organizations that make up the Consolidated Edison of New York, Inc. workforce.

​ Red, round badge: Nielsen Norman Group Intranet Design Annual 2020 Winner NN/g logo, 20th Anniversary
No team photo

 

Dynacare

As the center of the Dynacare digital workplace, ConneXe is the destination where employees can start their day and find the tools they need to provide exceptional healthcare for all patients. Available in Canadian French and Canadian English, and built upon four key pillars—accessing knowledge, finding experts, providing a single point of access for all systems, and facilitating improved collaboration and productivity—this intranet helps employees work together to achieve the best results for the people they serve.

Team members shown here (top row, left to right): Arun Thomas, Mario Fantozzi, Andrea Price, and Andrew Munday; (second row, left to right) Scott Hickey, Donna Pascal, Ingrid Hess, and Sandra Bhikram. Unily team members shown here (left to right) Emma Horder, Jason Liang, and Paul Seda.

 

Husky Energy

Hearty site search, helpful scoped searches, and detailed filtering based on precise metadata help HuskyNet users find exactly what they want. These features, combined with access to safety and other mission-critical resources, make this energy company’s intranet a truly dynamic force.

Team members shown here (back row, left to right): Randell Sommerfeld, Shelley Loke, Ivan Smith, Carla Yuill, and Mirzet Draganovic (project sponsor); (front row, left to right): Darren Bayda, Eduard Spelier, Jayne Owchar, Michael Ng, and Diego Carrera (project sponsor). Team members not shown: David Francoeur, Robin Morgan, James Wu, Thomas Yeung, Kim Benn-Hilliard, Steven Tulissi, and Selena Yu.

 

Korn Ferry

The Fuse digital workplace represents and supports a transformation in Korn Ferry’s business. Fuse connects employees from around the world as they strive to meet the complex needs of their clients. The platform helps them share client information while weaving together collaboration, consistency, tools, and culture.

Team members shown here (left to right): Peter Jacsman, Alie Koopmans, Erin Evans, Brandon Pittman, and James Dooney

 

Loblaw Companies Limited

Marrying UX and CX, flip offers a case study on creating a successful customer experience by supporting back-end processes. Customer-facing employees and office workers alike harmoniously provide quality products and services, bolstered by the intranet’s highly personalized design.

Team members shown here (top row, left to right): Tim Stahl, Jennifer Ballantyne, Jason Prell, Aja Shamblee, and Andrew Varnon; (bottom row, left to right): Suchita Jain, Jason Abrams, Richard Windross, Julia Simmons, and Jason Sears.

 

United Nations (UN)

The United Nations’ intranet supports the organization’s mission-critical work by mobilizing and unifying its international staff. Under the mantra of “One UN,” iSeek enables productivity and collaboration while fostering a sense of connectedness and belonging among civil servants. iSeek skillfully maintains its status as a source of authoritative content via well-defined standards for content creation, maintenance, and inspiration. A flexible-yet-consistent look and feel lends itself to disseminating global content in English and French, while also enabling localization for its field missions and eight duty stations around the world.

Team members shown here (left to right): Stéphanie Spiegel, David Mimran, Fred Fath, Renée Luque, Helga Leifsdóttir, Annie Paprocki, and Eric Hahn.

 

Wellcome Trust

This custom-built intranet is notable for its focused delivery of features that meet user needs and organizational goals. The simplicity and elegance of its visual design, balanced with a strong site search and pared-down navigation, make this intranet engaging and easy to use.

Team members shown here (left to right): Neil Cameron, Dana Chan, Annika Clarke, John Baptiste-Kelly, Julia Godinho, Eleanor Ratliff, and Ewelina Skibinska.

 

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For full profiles of the 10 winners, please see the full 536-page report: Intranet Design Annual 2020: Year's 10 Best Intranets.