Books
NN/g books have been instrumental in defining the fields of usability and user experience.
The Design of Everyday Things: Revised and Expanded Edition
Don Norman, 2013
Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious — even liberating — book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization.
Mobile Usability
Jakob Nielsen and Raluca Budiu, 2012
How do we create a satisfactory user experience when limited to a small device? This book focuses on usability for mobile devices and covers such topics as developing a mobile strategy, designing for small screens, writing for mobile, usability comparisons, and looking toward the future. The book includes 228 full-color illustrations, mainly site/app screenshots with analysis of why they work or don't work for mobile users.
Living With Complexity
Don Norman, 2011
If only today's technology were simpler! It's the universal lament, but it's wrong. We don't want simplicity. Simple tools are not up to the task. The world is complex; our tools need to match that complexity. Simplicity turns out to be more complex than we thought. Don Norman writes that the complexity of our technology must mirror the complexity and richness of our lives. It's not complexity that's the problem, it's bad design. Bad design complicates things unnecessarily and confuses us. Good design can tame complexity.
Eyetracking Web Usability
Jakob Nielsen and Kara Pernice, 2009
Eyetracking Web Usability is based on one of the largest studies of eyetracking usability in existence. We analyzed 1.5 million instances where users looked at websites to understand how the human eyes interact with design. Richly illustrated with compelling eye gaze plots and heat maps. Includes advice for page layout, navigation menus, site elements, image selection, and advertising.
The Design of Future Things
Don Norman, 2007
A revealing examination of smart technology, from smooth-talking GPS units to cantankerous refrigerators. This book explores the links between design and human psychology, offering a consumer-oriented theory of natural human-machine interaction that can be put into practice by the engineers and industrial designers of tomorrow's thinking machines.
Prioritizing Web Usability
Hoa Loranger and Jakob Nielsen, 2006
After more than a decade of Web usability research, we literally have thousands of guidelines for making better websites. But what are the most important ones that all designers need to know? That's what Prioritizing Web Usability is about. A second goal of the book is to update the early Web usability guidelines Jakob Nielsen published in the 1990s. The book compares these old studies with more recent ones and explains which of the old guidelines should still be followed. 406 pages, heavily illustrated, in full color.
Emotional Design: Why We Love (Or Hate) Everyday Things
Don Norman, 2004
Did you ever wonder why cheap wine tastes better in fancy glasses? Why sales of Macintosh computers soared when Apple introduced the colorful iMac? New research on emotion and cognition has shown that attractive things really do work better, as Donald Norman amply demonstrates in this fascinating book, which has garnered acclaim everywhere from Scientific American to The New Yorker.Emotional Design articulates the profound influence of the feelings that objects evoke, from our willingness to spend thousands of dollars on Gucci bags and Rolex watches, to the impact of emotion on the everyday objects of tomorrow.Norman draws on a wealth of examples and the latest scientific insights to present a bold exploration of the objects in our everyday world. Emotional Design will appeal not only to designers and manufacturers but also to managers, psychologists, and general readers who love to think about their stuff.
The Design of Everyday Things
Don Norman, 2002
Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault lies in product design that ignore the needs of users and the principles of cognitive psychology. A bestseller in the United States, this bible on the cognitive aspects of design contains examples of both good and bad design and simple rules that designers can use to improve the usability of objects as diverse as cars, computers, doors, and telephones.
Homepage Usability: 50 Websites Deconstructed
Jakob Nielsen and Marie Tahir, 2001
Homepages are the most valuable real estate in the world. Millions of dollars are funneled through a space that's not even a square foot in size. The homepage is also your company's face to the world. Potential customers look at your company's online presence before doing any business with you. Complexity or confusion make people go away. That's why homepage usability is so important and that's why we wrote a book specifically about this one topic.
Designing Web Usability: The Practice of Simplicity
Jakob Nielsen, 1999
Over 250,000 Internet professionals around the world have turned to this landmark, definitive guide to usability. From content and page design to designing for ease of navigation and users with disabilities, Designing Web Usability delivers complete direction on how to connect with any web user, in any situation. 432 pages, full color illustrations.
The Invisible Computer
Don Norman, 1998
The technology should be invisible, hidden from sight.In this book, Norman shows why the computer is so difficult to use and why this complexity is fundamental to its nature. The only answer, says Norman, is to start over again, to develop information appliances that fit people's needs and lives. To do this companies must change the way they develop products. They need to start with an understanding of people: user needs first, technology last--the opposite of how things are done now. This book shows how.
International User Interfaces
Jakob Nielsen, 1996
Book about the design of user interfaces to be used outside the country in which they were designed. Emphasis on usability methods and cultural differences as well as GUI and documentation design.
Tog on Software Design
Bruce "Tog" Tognazzini, 1995
The computer industry is poised for its second great revolution, and within ten years, society will be in the midst of an equally great transformation. In Tog on Software Design, Bruce "Tog" Tognazzini, respected industry futurist, presents his vision of our technological future, detailing the steps computer professionals need to take now to deliver powerful new technologies in a form that will profit the industry and benefit society in general.
Advances in Human/Computer Interaction, Volume 5
Jakob Nielsen, 1995
This volume includes essays by specialists in the field of HCI and addresses information overload, provides an overview of recent advances, and surveys interesting specific design or development projects. Edited by Jakob Nielsen,
Multimedia and Hypertext: The Internet and Beyond
Jakob Nielsen, 1995
The 2nd edition of the best-selling HyperText and HyperMedia, this book takes hypertext a step further—to the Internet. Based on a sound conceptual foundation in hypertext theory, the book includes richly illustrated examples of a wide variety of hypermedia systems, a range of strategies for overcoming information overload, and usability issues for hypertext.
Usability Inspection Methods
Jakob Nielsen, 1994
The first comprehensive, book-length work in the field of usability inspection methods. With the help of numerous real-life case studies, the authors give you: Step-by-step guidance on all important methods now in use, including the heuristic evaluation method, the pluralistic walkthrough method, the cognitive walkthrough method, and more.
Things That Make us Smart: Defending Human Attributes in the Age of the Machine
Don Norman, 1994
Explore the complex interaction between human thought and the technology it creates. Humans have always worked with objects to extend our cognitive powers, from counting on our fingers to designing massive supercomputers. But advanced technology does more than merely assist with thought and memory—the machines we create begin to shape how we think and, at times, even what we value. Norman, in exploring this complex relationship between humans and machines, gives us the first steps towards demanding a person-centered redesign of the machines that surround our lives.
Usability Engineering
Jakob Nielsen, 1993
Detailing the methods of usability engineering, this book provides step-by-step information on which method to use at various stages during the development lifecycle, along with detailed information on how to run a usability test and the unique issues relating to international usability. This book emphasizes cost-effective methods that developers can implement immediately, and instructs readers about which methods to use when.
Turn Signals Are the Facial Expressions of Automobiles
Don Norman, 1993
From water faucets and airplane cockpits to the concept of "real time" and the future of memory, this wide-ranging tour through technology provides a new understanding of how the gadgets that surround us affect our lives. Donald Norman explores the plight of humans living in a world ruled by a technology that seems to exist for its own sake, oblivious to the needs of the people who create it. "Turn Signals "is an intelligent, whimsical, curmudgeonly look at our love/hate relationship with machines, as well as a persuasive call for the humanization of modern design.
Tog on Interface
Bruce "Tog" Tognazzini, 1992
From one of the foremost authorities on the design of user interfaces, this unique collection of ideas and opinions, while focusing on the Macintosh, neatly captures the underlying principles of all graphical user interfaces. Using ideas from such diverse sources as Information Theory, Carl Jung, and even professional beekeeping, the book provides a framework for achieving a deep understanding of user interface design.
With humor and thought-provoking insights, Bruce Tognazzini explores the central issues of human-computer interaction, including the challenges presented by multimedia applications, agents, virtual reality, and future technologies. Drawn from his long experience of working with developers, the book provides practical guidelines for developing successful applications that users will find simple, clear, and consistent. "Tog on Interface" is fascinating reading for all those concerned with the relationship between people and computers.
Designing User Interfaces for International Use
Jakob Nielsen, 1990
Software sales and website use increasingly depend on international usability and not just their domestic usability. Seen from a user's perspective more than half of the world's users use interfaces which were originally designed in a foreign country. Usability for this large market of users will depend upon increased awareness of the issues involved in designing user interfaces for international use. As if it wasn't hard enough to design user interfaces for use across Europe, there are a further set of problems connected with user interfaces for Asia. Both of these issues are examined in depth.
Hypertext and Hypermedia
Jakob Nielsen, 1990
Jakob Nielsen's original 1990 book about hypertext, republished in 1995 as "Multimedia and Hypertext: The Internet and Beyond."
Coordinating User Interfaces for Consistency
Jakob Nielsen, 1989
The core principles of interface consistency are as persistent and as valuable as when this book was first published. Contributed chapters include details on many methods for seeking and enforcing consistency, along with bottom-line analyses of its benefits and some warnings about its possible dangers. Most of what you'll learn applies equally to hardware and software development, and all of it holds real benefits for both your organization and your users.
User Centered System Design
Don Norman, 1986
This comprehensive volume is the product of an intensive collaborative effort among researchers across the United States, Europe and Japan. The result -- a change in the way we think of humans and computers. Edited by Don Norman and Stephen W. Draper.
Learning and Memory: A Primer
Don Norman, 1982
Don Norman's 1982 book explores human cognitive processes.
Perspectives on Cognitive Science
Don Norman, 1981
This edition of a series on cognitive science includes explorations of mental models, language and memory, physical symbol systems, and more. Edited by Don Norman.
Explorations in Cognition
Don Norman, 1975
This edition of a series of books in psychology includes discussions of linguistic analysis; the computer model; studies of language; and studies of visual perception and problem solving. By Donald A. Norman and David E. Rumelhart.
Human Information Processing: Introduction to Psychology
Don Norman, 1972
This classic book explores basic principles of human psychology. By Peter H. Lindsay and Don Norman.
Models of Human Memory
Don Norman, 1970
Edited by By Donald A. Norman; contributors include Harley A. Bernbach.
Memory and Attention: An Introduction to Human Information Processing
Don Norman, 1969
Don Norman's 1969 book about human memory processes; translated into 5 languages.
