Articles

Raluca Budiu

Raluca Budiu is Director of Research at Nielsen Norman Group, where she consults for clients from a variety of industries and presents tutorials on mobile usability, designing interfaces for multiple devices, quantitative usability methods, cognitive psychology for designers, and principles of human-computer interaction. She also serves as editor for the articles published on NNgroup.com. Raluca coauthored the NN/g reports on tablet usability, mobile usability, iPad usability, and the usability of children's websites, as well as the book Mobile Usability. She holds a Ph.D. from Carnegie Mellon University.

@rbudiu

Articles and Videos

User-Experience Quiz: 2018 UX Year in Review
January 6, 2019Jan 6, 2019 | Article: 3 minutemins to read
Test your UX knowledge by taking our quiz. All questions and answers are based on articles that we published last year.
Can Users Control and Understand a UI Driven by Machine Learning?
December 16, 2018Dec 16, 2018 | Article: 14 minutemins to read
In a study of people interacting with systems built on machine-learning algorithms, users had weak mental models and difficulties making the UI do what they want.
The User Experience of Chatbots
November 25, 2018Nov 25, 2018 | Article: 15 minutemins to read
Far from being ‘intelligent’, today’s chatbots guide users through simple linear flows, and our user research shows that they have a hard time whenever users deviate from such flows.
What Could an Intelligent Assistant Do for You? A Diary Study of User Needs
October 21, 2018Oct 21, 2018 | Article: 18 minutemins to read
There are big gaps between what users need to do, what they actually do, and what is possible to do with today’s intelligent assistants.
Change Blindness in UX: Definition
September 23, 2018Sep 23, 2018 | Article: 7 minutemins to read
Significant changes in a web page can remain unnoticed when they lack strong cues, due to the limitations of human attention.
The Paradox of Intelligent Assistants: Poor Usability, High Adoption
September 16, 2018Sep 16, 2018 | Article: 7 minutemins to read
Frequent users of Siri, Alexa, and Google Assistant report attempting low-complexity tasks such as simple fact retrievals, weather forecast, navigation, playing music, setting timers.
Carousels on Mobile Devices
August 19, 2018Aug 19, 2018 | Article: 6 minutemins to read
Carousels on touch screens are plagued by low discoverability and sequential access, and not all designs implement swipe as a carousel control.
Intelligent Assistants: Creepy, Childish, or a Tool? Users’ Attitudes Toward Alexa, Google Assistant, and Siri
August 5, 2018Aug 5, 2018 | Article: 12 minutemins to read
Users assume that assistants have a low level of competence for complex tasks and find them to be socially awkward to interact with.
Intelligent Assistants Have Poor Usability: A User Study of Alexa, Google Assistant, and Siri
July 22, 2018Jul 22, 2018 | Article: 23 minutemins to read
Both voice-only and screen-based intelligent assistants work well only for very limited, simple queries that have fairly simple, short answers.
Why Interaction Cost Matters to UX
July 13, 2018Jul 13, 2018 | 2 minutemin video
Interaction cost is a direct measure of usability. It’s an indicator of how difficult the interface is going to be for the user.
Previous « Prev « 1 2 3 4 5 6 7 8 9 10 » Next