UX Deliverables

"Practical, real-world examples and dialogue. Enjoyed this the most so far!"

Nadia Malik, Johns Hopkins Applied Physics Lab

"Worth spending full 8 hours! Covered deep dive in information about UX deliverables, really appreciated for sharing great tools and resources. Every single content was worth knowing that I can go back and use well at work :)"

Rachel Park, AXA Asia, Hong Kong

"Great course! Loved the content, pace, discussions, exercises, everthing!"

Williams Garcia, GE Oil & Gas

"Well delivered and insight packed course. Very happy I chose this course — it was engaging and exceeded my expectations."

Michaela Karem, JHU/APL

"I enjoyed this course a lot. It is great for beginners but also reinforces principles for the seasoned UX consulant. I felt the group exercises were a great way to bounce ideas off one another."

Lindsey Eom, Senior Consultant, Protiviti

"Excellent course, the content provided valuable insight into better ways to deliver the content to the right audience."

Chris Price, Cerceta Ltd.

"Even though I probably will not be creating deliverables, I learned how to interpret deliverables and findings. Very valuable insights into how web design is communicated, etc. Thanks!"

Susan Erickson, Starwood Hotels & Resorts

"I found the content on guiding feedback extremely helpful and transferable. Page did a good job of moving through a lot of content but making it digestable and complete."

Aleson Rietow,National Outdoor Leadership School

"Great information on how to tailor deliverables to specific stakeholders and how to pick the deliverable best suited for the job."

Jillian Larson, Grubhub

"The company I work for is seeing a greater need for UX. This course helped me to see different options in deliverables to effectively communicate with each audience."

Shawn Hudgins, Cru

"A great course, and a reminder that you really need to know your audience (also internally) to communicate your desire for findings and improvement."

Ingvill Kjørlaug, SKAGEN Funds

"Great examples to demonstrate the lessons."

Ethan Weitz, Wisdom Edge, Inc.

"Page had some really simple strategies to help in many real case scenarios that I deal with."

Sabrina Alaimo, Toronto

"Finally understand all the terminology and reasons for these deliverables that I've been reading about on the web."

Cyril Philliposi, Toronto

"My favorite class during the entire conference — it has the perfect pacing between instruction, example, and activities."

Lisa Crowley, Aras Corporation

"Great facilitator — very clear and able to guide discussion. Organization was spot on. Slides were so descriptive, I barely had to take notes. The hands-on stuff was super helpful."

Lindsay Johson, HMR

"The class activities and examples offered just the right amount of detail to help me learn how to reproduce these kinds of deliverables on my own."

Baye Herald, UCCS

"Very interesting and practical course. A big overview of UX deliverables, real tips and cases."

Maria Alejandro Marvlanda, Yuxi Global

"This is a great course, the knowledge Kim has is amazing."

Anil S Chauham, London

"Courses and instructors like Page are why I get excited to attend NN/g. The class covered enough basics to dive into greater depth without feeling too basic."

Hsin-Fang Wang, SDL

"Very clean presentation of the various deliverables used by UX folks. Enjoyed the focus on usability findings report."

Lillian Lee, Publicis Media

"Now I can really communicate better with my team, Devs and PO's. This course gave me the tools I needed."

Catalina Vasquez, Mining Tag

"You don't always know how to present your work? This is the course for you. I discovered a lot of ways to put the work in the best format to my audience."

 

"This course provided a lot of practical advice, tools, and examples of UX deliverables that 'could' be used immediately in my work. Page was a friendly, engaging, and knowledgeable presenter."

Gabriel Rowold, General Dynamics IT

"This put a framework to all previous knowledge I had, completing my skills to properly identify the right activity intended for each situation."

Manuel Cervim, Philip Morris International

"Great course to wrap up the five days — It brough all the great stuff we heard together so that we can clearly communicate our UX strategies with partners and stakeholders back at work."

Kathryn Wyle

"Nice to have not 'what' to do, but 'why' to do and research-led insights, not just case studies."

Flora, IBM London

"Really good overview of each deliverable and when to use which — exactly what I wanted from the course. Kim was very well organized."

Jamie Wolf, Dolby Labs

"Great hands-on course with an instructor who is clearly an experienced practitioner."

Amee Weisher, Embrace Home Goods

"Best presenter so far! Great material. Inspired new ways of looking at stuff we do everyday."

Omar Filippelli, Folsom, CA

"Fantastic course — content rich, relevant, engaging and applicable. I'd recommend!"

Iman Diarra, Cisco

"[The] course gives a very good overview of variety of deliverables, techniques & strategies on how to tackle the task in different contexts."

Alina Riskute, Telia

"Great class for people working with app or product development. You will get super-good tips and learn how to improve your sketching and user flow skills. The usability report part will help us a lot in communicating our findings in a better way."

Johan Arnesson, Episerver

"Kate was an amazing instructor. Her engagement with the audience was great and her delivery was both fun and educational."

Rich Roth, Insperity

"My favorite class! Kim is great! Great topics, group sessions, and content."

Jamel Momon, Cheetah Digital

"It was so valuable even if you already work w/ deliverables. You'll can find a much more professional way of improving your delierables as a ux."

Bruna Rives, Ac Branding

"Exceptional content with real examples and hands on scenarios helped the content stick."

Tim Putt, Adventist Health System

"Whether you are new to UX or a seasoned veteran this course will give you great tips as well as best practices."

Sarah Walczynski, Country Financial

"I enjoyed the thoughts behind light-weight deliverables. These thoughts will allow my team to collaborate more."

Bradley Molceda, San Diego, CA

"Well structured and the right amount of detail. I am a UX manager and will use this to support my team and guide them on which deliverables to use and the quality I aspect from each."

Steven York

"Really well packaged knowledge and insight, lots that is easily transferable to my own work."

John Walker, The University of Manachester

"Page is super in presenting complex information in a nice and knowledgeable way. Also hands on sessions are a good balance."

Moris Schandert, Zooplus AG, Germany

"I really loved the pallet of deliverables that I get from this course and you delivered all very skilfully, I enjoyed the course a lot."

Azita Hasseni, CJE Gmbh, Frankfurt Germany

"This course has built on previous NNg courses. It has been extremely informed about what to show and to whom. This will be a great asset in my "tool box"."

Sarah Davies, Lexmark

"Instructor was knowledgeable and great speaker. Loved the class!"

Amla Kordre, Nestle Purina

"Great blend of exercises and lecture. Excellent teacher delivery. Thank you for the right level of tool detail to be dangerous."

Karen Renner, Nestle Purina

"An effective whistle-stop tour of UX deliverables, clearly delivered and with enthusiasm from Page."

Jamie Byrne, Financial Force

"Thank you for a very insightful 8 hours. I will be able to apply most of what I learned at my company."

Rita Feldman, College of American Pathologists

"I found a lot of value in reviewing/building a usability study report. I'm going to focus on changing how we report our findings because of this. Thanks!."

Jared Raul, Samaritan Ministries

"Excellent session — thoroughly grounded in the core disciplines, touching just enough on each to form a clear composite of a useful, smart UX design deliverable. Extra special point for using the term "vestibule"."

Mark Tatara, Staywell

"Like all the other speakers, Page is exceptional and bring a lot of knowledge about current practices and his delivery is entertaining and engaging."

Mera Mistry, Crate and Barrel

"After attending this course with Page Laubheimer I have greater confidence to effectively deliverable my documents. It is just what I was looking for as new UI/ UX designer. I really like the amount of information in this course. I appreciate Therese: she is very helpful and rich the topis with articales and resourses and keep her eye on every Q. Big thanks for both of you. These 2 days went like harmony."

Ebtihal, Saudi Arabia

"This was hands down the best UX course I've taken since my intensive UX design/UX research bootcamp a few years ago. I've mostly been during research these past couple years but it's important to me to stay on top of my design skills. This course was a good refresher on common methodologies and best practices. It brought me up to date on the field's thinking about artifacts like personas and journey maps. Most importantly, I learned which things I should stop doing. I also learned some new things and gained a better perspective and understanding of how to be an effective and responsible designer."

Tomi Obikunle, Skylight Digital, Chicago

"Page is a fantastic instructor. The content for the class is well paced, and delivered in a super usable format. I'd highly recommend the class, especially for anyone who has to work directly with clients to influence decisions."

Rachel Weatherly, Booz Allen Hamilton

"Good overview and best practices for of all of what's out there. Would recommend!"

Marijana Pivac, Typeqast, Split

"The course gives a very good overview of typical UX deliverables."

Eirik Grinde, Bouvet, Oslo / Norway

"This course is a comprehensive overview of the major UX deliverables and gives immediate tips you can take back and apply to your work immediatly."

Natalie Dewhirst, Blue Cross Blue Shield of TN

"I really loved this course! Having no design experience I could still incorporate what I do in my job as a process architect to build usability experience. I learned alot in this class!"

Kastin Deal, Hitachi Rail, London

"I work in a nightly regulated field (healthcare), so the work we do can't always be as lean, but Page gave quick and small tips to be more agile!"

Ryan Fueland, Premera Bluelaws, Mountlake Terrace WA

"This course was extremely valuable. Page condensed complex process in a simple way. I loved the group activities and feel that I have a lot of takeaways I can immediately apply to my team and organization."

Kendra Davis, Branding Brand, Pittsburgh, PA

"Loved the breadth of material covered in one day. It was explained in a way that felt approachable and applicable even to a small design department."

Lauren Zelanko, Branding Brand, Pittsburgh PA

"Thank you, this helped put clarity on When to use what deliverable's — also "cleaned" up junk in deliverables."

Natalie Wiesenhuegel, Austin TX

"Much more in-depth than I originally thought it would be. Tons of things I learned I was doing wrong or could do better. Glad I chose this class."

Ryan Johnson, USAA, San Antonio TX

"The UX deliverable's course is great for increasing your current toolkit. Event if you have a foundation in deliverables, Page equips you with a range of useful opinions depending on all sorts of diverse situations."

Cara Embry, USAA, San Antonio TX

"Loved how pragmatic the recs are. It gives clear guidance on how to make deliverable's more effective: what to do, what not to do, and more thorough real examples."

John Poeschl, Slalon, St. Louis, MO

"Even though I live, breathe UX everyday, it was great to get outside of the daily job and indulge into more examples, new techniques and in general revive the overall picture."

Shilpa, HID Global, Austin TX

"A highly useful course for improving your ability to not only produce high quality UX artefacts but ensure that they are incorporated into your future work and not forgotten."

Nathan Cocks, Tundra, Melbourne, Australia

"I would definitely encourage people to attend this class, I really liked that the content was not only about the deliverable themselves but also about how to communicate them in the best possible way in order to be effective. It left me with very valuable tips for my day to day job. Loved it!"

Rebecca Tarozzi, 9Spokes, Auckland, New Zealand

"This course has been both a review to me and an eye-opener as well. My knowledge has been validated and at the same time I learned a lot of new things that I can't wait to apply to my work!"

Danalee Loprandado, GCash, Metro Manila, Philippines

"Very insightful perspective on the purpose and value of different artifacts; it helped validate why I am creating some of these artifacts and also introduced others that I should consider. I particularly enjoyed the design feedback framework in terms of eliciting useful and focused feedback from different types of stakeholders."

Jason Li, Northrop Grumman, Springfield, VA

"For someone considering this class, I came into this class with a few years of UX experience, but I feel like even with the experience that I came in with, I was able to add a couple of new tools to my UX toolbox as well as shapen a few of the tools that I already had. Be ready to interact and participate in the classes and I love the breakout classes as well. This helps keep your attention and focused - unlike a virtual class that's only one sided or pre-recored."

Scott Dixon, ACS Technologies, Florence, SC

"This was my first NN group course and I had a great experience, the content was useful and gave me lots of insights for my daily challenges. The opportunities for network during the conference was also a nice point. I will definitely join other courses in the future."

Rafael Lima, Next Games, Helsinki, Finland

"Great practical content - communicating UX is as important as the UX quality itself."

Jacqueline Butler, Kimberly-Clark, Atlanta GA USA

"This was a great high-level overview of some of the more common UX deliverables, along with guidelines / tips / best practices built in for each. I love that Page incorporated some "soft skill" tips in dealing with stakeholders to more effectively communicate the deliverables. The entire course was presented from a framework of approaching the "design" of your UX deliverables just as you would any other type of design project -- i.e., know your audience, keep it simple, focus on actionable goals, and pick the deliverables/strategies that work best for the specific situation. So glad to have experienced another great NN/g course with an outstanding instructor!"

Amy Harvey, Self Employed, Blacksburg, Virginia, USA

"Do it! UX deliverables need to be communicated properly or they lose their impact. This course tells you how!"

Mike Linskey, Salubrious Ltd, Cardiff, Wales

"Perfect mix of theory and real life examples. Lots of good tips on UX deliverables tool. Great for understanding the various options you have depending on context."

Meher Jamil, GE Healthcare Life Sciences, Sweden