Leading Highly Effective UX Teams

"There was a TON of valuable content in this course! It was like a perfectly curated UX Management textbook."

Jicara Gorski, FedEx Services

"8 hours flew by. So much content and all of it is relvant. Janice's personal stories really reinforce the concepts."

Todd Alexander, Siemens

"Janice's expertise and depth of experience helps her cover a wide range of conversation topics and answer almost every question we threw at her. Would love to spend a week working with her."

Kevin Gunther, Online Business Systems

"Janice gave an exceptional high level overview of a potential UX management journey. She provided a plethora of knowledge, insight, and recommendations of how to navigate through the industry. I appreciated all of her leadership tips — she is a true inspiration!"

Jessica Jachimecki, Fusion Alliance

"Amazing course to strategize how UX can be relavant throughout the organization."

Robert Torres, ABS-CBN International

"Janice is a veteran of the UX industry who has been through all types of battles. She is a sage with so many strategies that will help any UX leader & manager improve their skill set."

Katherine Evans, Circle C

"Even coming in from an established leadership position, the information, methods, and frameworks Janice has provided have opened my eyes to areas of improvement I might not have otherwise discovered."

Michael Reis, USANA Health Sciences

"It's necessary to understand how UX should be structured and placed within the organization and Janice speaks from experience."

Nick Frame, Taylor Made Golf

"Great comprehensive overview on skills. Thank You."

Stephen Zivellia, Schwab

"Wonderful, deep expertise in the industry, which helped assure me on the current development in my company, and provides valuable insight on what's possible in the future. I will aim to put into practice some of the UX tools and processes."

Cleve Wong

"Janice was extremely knowledgable and delivered the information in an organized manner. Her career speaks for itself & she is a definitely someone to look up to."

Lauren Hatch, Orvis

"I'm not a manager but loved this course as a way to identify what an effective team looks like. It will help me in my next move and to be more management minded as I move up in role type and level."

 

"All of the content is valuable. I would tell them to prepare for a ton of information."

Abel Jimenez

"Great information and advice on how to approach situations."

Jenn Whittingham, Whittingham Creations

"I really appreciated the direct actionables to improve my UX team upon completing the class. I loved Janice's empathetic and joyful energy and how much she enjoyed and encouraged questions."

Andrew Valish, San Francisco

"Packed with insights, I know I will get back to the course material again and again!"

Maxine Delavergne

"Janice's background and experience is an inspiriation. I could sit and listen to her for a whole duration of the conference. On a philosophical level — Janice really cares about people. It comes through in her topic and is a testament to her success."

Leila Marteleb, BC Hydro

"This was an excellent course packed with valuable information."

Heather Garcia, Jack Henry & Assoc.

"I really enjoyed Janice's exercise and letting us know her experiences. As a new manager, I feel like her advice was right what I needed. Thanks!"

 

"Lots of takeaways! Can't wait to get the stakeholders involved!"

Jimmy On, UPS

"At first, I wasn't sure it would be applicable to me right now, [as] the only UX person, working at a non-profit performing multiple roles. But I gained insight into forming UX teams that I will use to engage the rest of my team in the UX process, and hopefully change the culture and get buy-in."

 

"Janice has a tremendous amount of experience, virtually everybody in UX could benefit from that."

Johann Naminga, Core Media AG

"Janice is very knowledgeable and really demonstrates her mastering of UX Mgmt. and teams. She reinforced a lot of values my company holds today but showed me how far we've come but also how much further we have to go. It helps me feel re-energized in my new role and look forward to implementing some of these techniques. Thank you!"

 

"I took home an extensive list of action points. This is the best compliment I could give to any training."

Yoeo Lopes, Netsuite

"Great course instructor, clearly has lots of experience in industry. Shares her tips and learnings too."

 

"Very informative — well done!"

Justin, CEI America

"Each course I've taken so far has been terrific, but this one has been the best! Spot-on with real-world examples and actual tips and insights that we can use. Excellent job. Instructor was terrific."

 

"Gained insights on how to effectively use strategies to influence the organization to empower the UX team."

Bradley Molenda, Veyo

"Lots of actionable insights to have me perform and lead smarter and more effectively."

Raven Moore, CDK Global

"Perhaps one of the most informative days I've ever had for knowledge and guidance for effective UX in my organization."

Bryan Larson, Vendasta

"Massive experience shared in one day. Refreshing to hear down-to-earth advice coming from experience."

Sally Graham, WhatUsersD.

"Great course, I totally recommend for everyone leading or starting to lead UX teams."

Ivan Pashco, ELEKS, Ukraine

"Excellent day. Very informative and thought provoking. I have the beginnings of a great strategy to take back to the team."

Steven Attewell, Ordnance Survey

"From an agency point of view this course helped to better understand issues in large corporations and where [we] as an agency can offer a better service to our clients ."

Setargh Pourjavan, Playgo

"This was a great training to help me structure what I want to achieve within my team. Giving practical ways to do so as all the material was relatable to my organisation. It will help me take my team to the next level and beyond."

Ian Robinson, Secret Escapes

"I really enjoyed Janice's presentation, she is knowledgeable in the topic and it shows. I especially liked that she avoided using any buzz words in a topic and that is most prone to management."

Arvid Bayev, Catena Media, Malta

"Highly inspirational course."

Daniele Ioudioux, Swarovski KG, Austria

"I am at the start of my journey as a leader and this has given me lots of tools to explore as I try to build my experience as a team leader."

Brian Copeland, Kalliden

"This course gave me a huge list of to do's which will solve most of my problems as a UX leader and help me build a more stable and convincing UX Team."

Erfan Talimi, Affinitas, Berlin, Germany

"Drawing on a wealth of personal experience, Janice delivers valuable, relevant and actionable insights into design and leadership at the highest level."

Tim Macarthur, Verizon Telematics

"It was a relief to see that my organization isn't the only one having problems adapting to ux practice and I'm happy with Janice's approach and solution to the common problems."

Maria Paula Gonzalez, Ad Mutual Colombia

"Great course for those who are thinking about stepping up in their teams. Great course for beginning or setting up a UX team. Great course for those who are struggling with their design teams and being the 'voice'."

Laura Guzman, Pacific Metrics Corp.

"It is a great course for new and experienced design leaders to reinforce our role and approach as design leaders."

Lucas Coelho, Roam, Auckland, New Zealand

"This course gave insights into how to create and manage a UX Team. It has provided me with the knowledge necessary to further my career as a leader of a UX team."

Leigh Maloney, Redback Technologies, Brisbane

"Content was relevant to my specific working experience situation. This course was invaluable. I have so much knowledge to bring back to my team."

Mary Endres, Clarabridge

"It was great to have an industry veteran's advice and input into leading a UX team and putting UX processes in place."

Denis Skotnikov, iManage

"I found the course useful for positioning myself as a UX leader and appreciated the key tools that I could leverage when growing our UX capability."

Catherine Francis, Ground Labs Pte Ltd, Singapore

"This lesson will definitely help me and my team to achieve even higher standard in doing UX for financial service as well as help managing the team in a agile environment more effectively."

Ekkuphap Boonnoon, CIMB Thai Bank, Bangkok, Thailand

"Great tips! From creating vision & mission statement for your own UX team to working within an agile team & hiring advices based on her experiences! Thanks, Janice!"

Eida, GovTech, Singapore

"Really useful materials and gave me lots of clarity into what needs to be done, how to prioritize the work to start delivering high leverage values to the org."

Zoey, GoBear, Singapore

"A lot information which we will benefit by attending this. You will not find this information searching the net. Worth attending."

B.G. Bijitha, Honeywell Technology Solution, Bangalore, India

"Very comprehensive overview on this topic. Great to hear from industry veteran and learn from her real life experiences. Very fruitful learning experience."

Vince Foo, DSO, Singapore

"Great insights. Love the real world stories and application."

Kemar Laurence, MasterCard, Sydney, Australia

"The course has a good balance of theory & the instructor's personal experience. It helps to put things in perspective."

Rooney de Souza, IHIS, Singapore

"Janice is a very experienced in leading UX teams & it felt good to know that some of the challenges that I personally faced were encountered by her as well. The solution she provided gave me a lot more perspective & a direction to move towards. I found this talk very useful. Especially the later sessions."

Min, GovTech, Singapore

"It doesn't matter how long have you been a manager or director, this course will definitely set you up for success on your present or next job."

Juan Madrigal, Huge Inc

"This was a great short-course in some of the key aspects of leadership, both generally and applied to UX. The lecture was great and the deck will be an excellent resource."

Kyle Brady, American Express, Scottsdale, USA

"Got a lot of value from the course. Lessons that I can put into practice right away."

Jacques Dupoux, New York

"If you are leading or managing a UX or creative pals or you are about to be promoted to be a leader, you really must take this course. It will help you put a clear plan for running your team and department as well as creating a strategic mission to plan your growth in the feature. The material is easy and perfect as well as being realistic and tell how to come over the daily struggles we face with other teams or management who are not fully aware of our capabilities in the organization."

Mona, IBM, Cairo, Egypt

"This course will give you the overall picture when building a better UX team which can successfully achieve business goals."

Bander Alhusaini, Mobily, Riyadh, Saudi Arabia

"A great primer in leading UX teams, with wise advice based on extensive experience. More of a lecture-based approach, so don't expect to have much time to discuss your own issues and thoughts, but still very good."

Christopher Gadd, European Medicines Agency, Amsterdam, the Netherlands

"This course gives a great overview of all you need to know and consider in order to manage UX teams. The teacher is listening carefully and is open to answering any questions and the lesson is interactive so that you can listen and learn from the experience of others course participants. A lot of tips and great advice will help you to navigate your role as a UX leader in your organization."

Marta, TX Markets, Zürich, Switzerland

"The course has great value for people who are trying to build or embed UX into their existing or new company. A lot of challenges that come up were raised and discussed."

Chris Parmenter, Kindred Group, London, United Kingdom

"Good overview of UX leadership skills, really good if you happen to work in an Agile environment."

Jason Sonderman, Archer Education, Kansas City, USA

"Great class with refined and structured information. I can see myself implementing almost 100% of the knowledge in my professional life."

Anton Malashkevych, VisiQuate

"Get prepared to stretch your brain and learn so many great tips and tricks to make a greater impact with user experience within your org. You'll leave with a list of great ideas that are directly applicable to your team and context!"

Mary Lane, meltmedia, Chattanooga, USA

"I really learned a lot about leadership in the context of UX. I think I can now develop a plan to improve the condition of our team."

Gianvito Toscano, Widiba Bank, Milan, Italy

"This was an excellent class that managed to be broad in its scope while delivering in-depth and specific advise. Janice packed the course with actionable and insightful advice, giving reasons behind it and tips for implementation, all without any padding or unnecessary information. For instance this is probably the first time I've heard someone give advice on integrating UX with Agile who didn't spend 5-10 minutes talking about the history of Agile as if we hadn't all been living with it for the last twenty years."

Derek Keevil, CDK Global, Portland, Oregon USA

"I liked that I confirmed things I already knew and brought up valuable team organization structure plans."

Rik Sansone, Delta Faucet Company, United States

"It was very inspiring to me and gave me many ideas, from small ones like how to tackle a presentation I'm given next week, to big ones like how I should grow in my career. For me personally it could be focused more on people still growing in their career and becoming ux managers."

Anneleen Wauterickx, Capgemini, Brussels, Belgium

"For someone trying to build a UX department, Janice provides many anecdotes that reassure you that the challenges you face are not unique. The course gives you useful and actionable tips to influence and persuade your organisation."

Annabel De Souza, London, England

"This course was amazing. I learned so much about how I can become a better leader, even without being a manager, and got to practice the skills during this class as a safe place to give and receive feedback."

Jaimie Steinbuch, Kroger, Cincinnati, USA

"Really good content for people just transitioning into UX lead or manager roles."

Hemant Gupta, India

"Janice was able to share some key personal insights. She would make an incredible mentor for anyone in UX leadership."

Tracy McGregor, D.H.S., Brisbane