Attending this course and passing the exam earns 1 UX Certification credit, which also counts towards the optional UX Management Specialty.
Learn more about NN/g's UX Certification Program.
Applying Lean UX approaches for Agile environments
This course combines the lecture format with hands on group exercises to explore and understand the challenges and benefits of Lean UX and Agile.
Attending this course and passing the exam earns 1 UX Certification credit, which also counts towards the optional UX Management Specialty.
Learn more about NN/g's UX Certification Program.
"Instructor was delightful — loved the video demos of actual users. Liked the suggestions of tools to use. She had real world experience which was so great."
Lisa Hill, King City Library Systems
"Very engaging, relevant and insightful! Been doing Agile for 5 years and still learned so much. Awesome delivery of concepts."
Albert Cercenia, Hawaii Medical Science
"My team has been struggling with fitting UX into our Agile process and now I feel like I have REAL concepts for moving forward."
Teresa Whitley, Elsevier
"Before taking this session, I was nervous about whether I could apply Agile and UX with my team — whether I even wanted to. I feel so confident now that I've taken the session. I'm ready to head back and engage our team in these methodologies!"
Kathy Hewak, Ryeison University
More Participant Comments
"I really learned a lot in this class. We are practicing neither UX nor AGILE, and after this class I actually am less afraid of them than I was before. The "new" to us technologies are actually sounding more doable!"
Lynn Say, County of Marin
"The course was fun, participative, clear and the presenter was great."
Philip Law, Herbalife
"Anna is an excellent speaker. Her course material is very clear, well organized, and beautifully laid out. She is very knowledgeable and her industry experiences make her very relatable."
Effie Hulbert, Cox Automotive
"Page is a great speaker! I really enjoyed the great volume of information provided. This course is very principle/best practice centric, but it also has some insight into how to achieve lean/agile goals while breaking a few rules."
Darren Sorrels, Valorem LLC
"Rachel is awesome! Loved this class! Love the interaction and exercises. Really cool class! I learned a lot!"
Sylvia Crettol, CalPERS
"I came away with the a lot of ideas for improving the efficiency of our UX proccess with our development colleagues. Thanks!"
McNamara, Sandia National Labs
"This is the best class. Brings everything together."
Heather Hawkins
"Great course! Very fun with the hands-on exercises."
Frederika Kvam, Accenture
"Great overview of lean and agile. Amazing amount of content for a one day class. I also appreciate the many actionable practices we learned."
"Perfect balance of industry case studies analysis and practical UX frameworks. I can just feel her passion for the Lean UX discipline. Will definitely recommend this to any serious practitioner."
Cleve Wong
"One of the most valuable classes this week! My whole team took this together and it was invaluable to create shared understanding on honing our process."
"One of the highlights of my week! Hoa has tons of experience and knowledge. Excellent class!"
Jeff Lashins, Autodesk
"We just began to use agile at our company and this class helped me to think of best ways to incorporate the UX process with minimal pain points (as long as team is ready!). Usability test exercise was fun and informative. Will share with my teams."
"Great class! Lots of actionable concepts."
Ryan Stiers, St. Louis, MO
"Hoa made me want to scream...PREACH!! at regular intervals. The info and exercises offered rich knowledge and experience. I'm so excited to bring it back and promote UX Agile acceptance! Thank you."
Kristian Stafford, Lockheed Martin
"The hand-on exercises brought the concepts to life immediatley."
Bec Plumbe, University of Sydney
"This course was very helpful. I liked that there was not too much time spent on what Agile is, but focused on lots of practical tips and advice for doing work."
"This was very helpful and insightful. My team and I will use much of what we learned."
Seth Kornfeld, UX Manager, Bluetooth SIG, Inc.
"I am currently a team of 1UX in my department so don't use agile or lean practices but this session was great at giving me ideas on how to mold some of the methodologies to help me be a better UX designer and champion more resources."
Olivia Karschnik, 3M
"My favorite speaker of the conference so far. Hoa is engaging, insightful and interactive. She doesn't just read her slides but turns the seminar into a day-long discussion informed by great case studies, research and experience."
Bridgette Huff, United Network for Organ Sharing
"If you want to do UX in an Agile framework without being labeled a 'bottleneck' or skipping all your research — take this class. It shows you how."
"The content flowed great. Instruction and information were helpful and clear. There wasn't too much time spent on each slide. She spent just the right time and effort on each slide. I enjoyed the course a lot."
Allison Zubal, Overstock.com
"The class has helped me organize my thoughts over my current UX process and has empowered me with tools to make it better. Learning about solutions others employ to tackle common pain points of UX professionals. Agile contexts have been a source of inspiration idea I look forward to implementing."
Brian Coulter, Caktus Group
"As a shared resource this course was very valuable to me. I now have good ideas on how to approach my own work as well as management in new ways, which will hopefully improve the overall UX work in my company."
Frederik VB Lauriosen, Sundhed Denmark
"Such a great, relatable course that helps you understand your work environment on a high level view. I'd definitely recommend it to anyone who wants to improve their workflow and relationships with their team."
Cindy Tany, AppFolio, Inc.
"Perfect blend of lecture and exercise. Great mix of topics."
Todd Alexander
"Hoa is fabulous instructing this class, absolutely loved the amount of interaction and knowledge and engagement was perfect. Totally loved this especially the paper prototyping activity — so great!"
Rosey D'Angelo
"I told myself, if there are 10 stars on my notes during this conference, it was worth it. There were 22 stars: things to try, things to remember, things to research and possibly try with my team."
Chris Rader
"This is a great course for people who want a better understanding of how UX fits with different methods of development processes. I would recommend this to developers, POS, managers as well as designers."
Kristina Bakke, Moker IT
"Even if you are an Agile novice, the tools and exercises are easy to understand and demonstrate clear benefits to any UX/product team."
Kevin Boulier, Manpower Group
"UX in Agile provides a strong foundation of best practices, supported by real-world experience for UX teams of any size."
Kristin Kowynia, Allstate
"As an experienced designer taking this course, and currently working in an Agile work environment- this course really gave me insight and an executable plan regarding the various pain-points when trying to integrate UX work into the backlog and Agile
framework."
Peter Chanthasena, Skyline Technologies, Green Bay
"I really enjoyed this course because it was a refresher on areas that I need to sharpen and areas I need to learn more about and implement with my team. I enjoyed all of the case studies, networking interactions and the cadence of the course. It was great reinforcement for myself that I know I'm in the right field and should keep pursuing it. Page and Anna did a great job creating an easily digestable story to the Lean UX and Agile process. The words can sound daunting but this course was very user-friendly. If I was asked to, I would definitely take this course again!"
Kathleen Low, Impossible, Mountain View
"Page and Anna were fantastic instructors. The course was paced well, and it was engaging, even in a virtual setting."
Rachel Weatherly, Booz Allen Hamilton
"Great course with the right balance of theory and tools/methods to get started or improve your UX process and how it can be intertwined with development."
Lizette van Gameren, DHL, Utrecht
"I really liked the way practical and real life examples contributed to the story line of the course."
Driek van Dijk, VITAS, Maarssen, Netherlands
"Beautiful buffet of ideas, procedures, and best practices to feast from that you can pick and choose from to fit your particular company's needs."
Jake Rowe, appdetex, Boise
"I think this course is extremely valuable to designers, product managers or even developers. It covers different UX workflow within organizations, pros and cons, possible areas of improvement and components that should be worked into an agile flow including how long each step should take. It was fantastic! It is not a set in stone model to follow, but modular and changeable depending on the business needs. I really love the fact that near end of the course, there are different organization scenarios that was considered and a list of advice was added! It was exquisite, like every other NN/g course!."
Li Ma, ProvantageX, New York
"One of my favorite speakers so far, very informative, wonderful exercises and examples!"
Yolany Alcantara, Laureate Education Inc., Honduras
"Rachel Krause is a phenomenal presenter — extremely engaging and she really knows her stuff! You can tell she is very passionate about this field and she infuses each topic with so much energy, common sense advice, and optimism."
Amy Allar, Fulton Bank, Harrisburg, Pennsylvania
"As a UX Director, I've been struggling with how to infuse UX in Agile for many years. I started with SCRUM and moved to SAFe. This class helped me see the big picture and provided methods that will help me communicate our process moving forward. I feel relieved that I have a more solid understanding and strategy. NN/g is a life saver!"
Kris Governski, Homecare Homebase, Wichita
"Lots of insights and very useful for any UX Designer who's working in agile environment."
Arjun Lingampalli, Target, Australia
"Working in a traditional waterfall environment, this course was challenging but also refreshing. I gained new knowledge and understanding of certain agile / lean UX concepts and tactics that can integrated in small ways on the teams I work with and support."
Clara Yoon, MEDA, Dayton, Ohio
"A great amount of valuable information, prepared in a very easy to understand and to digest. The day passed so quickly than I was expecting."
Amr Elgeddawy, Berlin, Germany
"Great! Anna is fantastic! "
Sara Braganca, Royal Society of Chemistry, Cambridge, UK
"Best course yet, indepth insights, strong supporting arguments, good case studies... very cool!"
Ioannis Yiannis, Cisco
"Anna was great. The information was very helpful and something I can use immediately with my co-workers."
Michael Hansen, Kroger, Portland, Oregon
"Course was an amazing mix of theory, real world examples and useful methods I can bring back into my day-to-day work. Instructor was very engaging and happy to answer questions about our specific work challenges. Leaving the course with validation of some of my existing ways of workings and inspired to try new things! Thank you."
Sarah Cronin Rodger, IBM
"This class was a great tool for designers, who have been concerned about knowing more about how to collaborate with their product teams in a better way, as well as how to better manage our time during sprints. Thank you Anna and Page! There are good contents in the presentation, as it contained case study examples that benefited the class a lot with how to approach similar issues. Activities were understandable enough to grasp on the concept of being lean and agile."
Stephanie Chan, Hong Kong
"I am in the agile for 3 years and this course opened my eyes. I have a new perspective on things that don't go well and ideas to improve my work environment. Thanyou so much!"
Lina, Germany
"This course helped me to re-enforce the way I should be working. I would love to bring the rest of the organisation on this course so we can all have a shared understanding and appreciation of our roles and responsibilities."
Tamzin Ward, Leeds, England
"Very useful for any UX practitioner working in a lean or agile environment."
Eirik Grinde, Bouvet, Oslo, Norway
"I wish I had taken this class a year ago - there are so many things I'd like to apply to my team tomorrow."
Guru Thiru, Omobono, London, United Kingdom
"Very useful when your team is going through transformation to agile UX."
Kalle Yrjänä, Veikkaus Oy, Vantaa
"This course opened my eyes in so many ways. Our product team and UX pros get along really well with development, and the executive team as well, but we still run into frustrations with time and often 'have to' skip user testing and other UX work. This is the sort of learning that can be applied right away and I intend to use it to solve this problem."
Crystal Cary, Frazer Computing, Inc., Canton
"This course really puts me in a great position to keep integrating UX work in a better way at my organization. Also, the connections I made with other UX professionals was amazing, definitely a great support system after the conference ends."
Charlie Fuentes, Abarca Health, Puerto Rico
"I would certainly recommend this course. I liked the group activities to understand how like-minded people are practicing LEAN UX or how they are struggling. It was nice to be able to provide insight to others and also learn from those with more experience."
Stephen Currie, Highroads, Belfast, N.Ireland
"The course made me reflect a lot on my work during the entire session, and also gave quite many new knowledge. I would recommend people to take this course if they are working with software development in general, great opportunity to understand the process in a different perspective, enjoy the experience sharing and tips & tricks from Anna."
Jing Yang, Tetra Pak, Lund, Sweden
"This is a course I would recommend for all UX professionals. We all work in some form of delivery process, and this course breaks down the the details of these various processes into digestible chunks."
DeAndre Hutton, Visa, Inc., Austin, TX, US
"This course is definitely for teams looking for best ways of working together in order to reduce burnout and employee churn. It evangelizes best practices for UX and Agile. I learnt so much from this course and would recommend it."
Nife, Teck Resources, Vancouver, Canada
"If you wanna know more about Lean and Agile, this course is a pure gold! Go get it!"
Mey Nenadic, Telia Company, Stockholm, Sweden
"The course is beneficial for all product team whether they are PMs, POS, UXers, Research, Copywriters, with a focus on UX role in the process. I liked the fact that it motivated UX designers to take more ownership when it comes to Product planning and scope. The group exercises were great and I loved the practical element of interacting with other people collaborating and communicating which is one of the key factors when working in Agile."
Yair Bahar, gohenry, London, UK
"I enjoyed the clear way you delivered the topics and also the ability to focus on the chat as well.
The Q&A was insightful! I wish it lasted longer because the questions are very "on the field" based."
Stefan Olaru, IBM, Bucharest, Romania
"If your organisation is trying to do Agile or even thinking about going Agile then this is the course for you. This will give you techniques for managing Agile in a way that will give you the space UX needs to be done properly. Anna's authoritative advice will help you to make sure your team are doing Agile effectively and rightly."
Mark Cleary, Ministry of Business, Innovation and Employment, Wellington, New Zealand
"This course has been both a refresher and an eye opener for me with my little Agile background. If you are new to or are planning to go Agile, this course is perfect for you. You'll learn a lot about what happens in an Agile environment and what's the best game plan."
Danalee Loprandado, GCash, Metro Manila, Philippines
"Highly recommended, even if you think you know it all about Agile..."
Boon Cheong, Govtech, Singapore
"Anna Kaley was great! The course material was rich and the Lean UX method provided can be applied to UX teams right away. The exercises were fun and into the point. Anna made sure that there was time dedicated at the end of each day to answer everyone's questions."
Reem Sabry, Seattle
"Anna has the ability to provide proven recommendations on every single scenario you have experienced in integrating UX and Agile. I gained a comprehensive understanding of what works best when, and all the nuances that affect those process, methodology, and organizational decisions. Packed with content I'll be referring to again and again."
Mary McInnis, University of Idaho, Moscow, ID, USA
"If you are familiar with agile practices but are unsure how to consistently incorporate lean UX in the process, you are not alone! This course will give you many pointers how to best collaborate with your delivery teams, do leaner research and manage your time & workload. I loved it!"
Marion Kammerer, MYOB, Melbourne, Australia
"I loved it. Anna is a great and engaging instructor. I appreciated the many real case studies and actionable templates she shared with the class."
Luca Tarasco, Healthware Group, Torino, Italy
"If you work on a product, especially a digital one, this course is a must. It gives you a completely different perspective on integrating our UX activities with other experts, and the overall experience provided is simply amazing!"
Angelo, Digital Attitude, Milan, Italy
"Take this course! Anna does a fantastic job teaching us tactics on how to prioritize, stay organized, be inclusive, effective, and efficient with our work in an Agile environment."
Justine Benoit, BigBear, Inc., Arlington, VA USA
"This course starts with a strong overview of the Lean UX and Agile principles and practice. And it culminates in well reasoned approaches, and some surprisingly simple actions, to bring UX and its partners into alignment.
While not for novices, it was extremely accessible for UXers who've had limited Agile experience, while also bringing in methods and ideas to enhance the work of those who have been in Agile for many years.
There is an ongoing struggle to align development and UX work flows and relationships. This course is certainly not the last word on the subject, but it offers several of the best options and the clearest paths I have encountered."
Ben Kimmel, Truist Bank, Durham, NC USA
"Take it! This course has templates and real skills and tools you can take away. I loved the use of Zoom breakout rooms and activities that we could actually virtually."
Bonny Hastings, Ministry of Jobs, Economic Recovery and Innovation, Victoria BC Canada
"Valuable course. Anna Kaley did a great job communicating a complex subject."
Bobby Cantrelle, Atlanta, GA
"The course is great for people that are looking to implement agile in their company practices. (Specifically for ux roles.)"
Laura Riva Palacio, Jonajo Consulting, Chihuahua Mexico
"If you are working inside of or in conjunction with an agile organization, this course will provide you with tools and insights you can bring back to your organization to improve process efficiency and value delivery."
Emma Alexander, Deere & Co, Davenport, IA, USA
"The Lean UX and Agile course perfectly frames the challenges many design groups are dealing with when working in agile methodologies, and it provides a set of best practices to empower design teams to overcome them and make the most of embracing an agile mindset, fostering collaboration and enabling teams to move fast.
It helped me build a more structure understanding of my existing knowledge and experience, and gave me some tips and ideas of actions to start implementing in my team."
Fran Huerta, HP Inc, Barcelona
"This course gives a really comprehensive overview of all the steps that UX has to take in an Agile environment to go from idea to product. Many techniques are shown on how to structure tasks and efficiently collaborate with developers and stakeholders."
Robin Di Capua, Swisscom, Zurich
"Tired of feeling like nobody knows how to work you into their Agile world? This course has the knowledge you need to get onboard and start working together."
David Kealey, CDM Smith, Boston, MA
"Rachel is hilarious and makes Agile fun (again)."
Oscar Ibars, ADP, Miami, FL
"As part of a large organization that is currently struggling with implementing Agile, this course gave me a road map for not only implementing Agile processes, but also improving the overall workflow of the entire organization."
Agile development processes, such as Scrum, have challenged UX professionals to adapt. In this course, you will learn how to apply Lean UX principles and methodologies within Agile environments and effectively work with teams.
Session examples and advice are drawn from the war stories of many UX professionals who have successfully introduced user-centered techniques into the Agile process and Nielsen Norman Group's extensive experience integrating design and research within product teams.
Michelle Lawson
Elsevier