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Improving the User Experience of Medical Devices

Summary: Can we make healthcare enjoyable for patients? Or at least less bad than now? Yes, at least as far as medical devices go, because they can be designed with more emphasis on user experience, and thus become easier and more pleasant to use.

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https://www.youtube.com/watch?v=lRL19sWM1wk

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Jakob Nielsen, Ph.D., is a User Advocate and principal of the Nielsen Norman Group which he co-founded with Dr. Donald A. Norman (former VP of research at Apple Computer). Dr. Nielsen established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and has invented several usability methods, including heuristic evaluation. He holds 79 United States patents, mainly on ways of making the Internet easier to use.

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