Attending this course and passing the exam earns 1 UX Certification credit, which also counts towards the optional Interaction Design Specialty.
Learn more about NN/g's UX Certification Program.
Be an effective UX professional: Know the lingo and sell the process
The basis of the course is a lecture format with a couple of group exercises to reinforce the learned principles and guidelines.
The course also includes:
Attending this course and passing the exam earns 1 UX Certification credit, which also counts towards the optional Interaction Design Specialty.
Learn more about NN/g's UX Certification Program.
"Lots of take away after this session. Basically covered most of the basics of UX. Clear & well presented. I do have a bit of background on UX & this session does make everything clearer. It is easy to understand."
Lay Lai Lee, Providend Ltd, Singapore
"I feel I have been provided with a tool box for improving UX on my company's product."
Karina Methus, Netlife AS, Norway
"Awesome high level review of UX basics which will make the next 4 days more useful. Very glad I started with this class because it gave me better understanding of concepts."
Liz Johnson, SmithBucklin
"Prior to taking this class, I was skeptical as to how much I'd be learning or if the content was too obvious in terms of UX. I was pleasantly surprised to be reviewing information I "thought" I knew, as this class clearly and concisely clarifies some of the "blurred" areas within UX and product design processes. I would highly recommend this course for people with or without UX design experience."
Tim Smith, Penske Truck Leasing Co.
More Participant Comments
"Nice crash course into the world of UX Design."
Merlin Zuni, Havas Digital
"As a basis of understanding of UX and immense breadth and importance, I thought it was great. Having exercises break up the sessions was also really nice. Katie was a great presenter and kept it nice and light and energetic."
Josh Awesome, EA
"Although called 'Basic Training' this course is great even for the experienced UX designer to round-out and reinforce their knowledge in UX."
Dave Dennis, Toronto, Ontario
"The content in this course was a great refresher. Kate was extremely skilled in explaining concepts and answered questions super well. As someone who has 5 years experience in UX, I learned new pieces of info to apply to my work."
Allison Drechsler, Character Lab
"I have [been] a librarian in the corporate world for eleven years and this workshop gave me the names of things I've been doing for years. It was both gratifying and empowering, and I definitely recommend this workshop."
Jennifer Bridgens, TE Connectivity
"Going through a comprehensive look at the basics of UX will help me look at everything that must be considered in the ux process. Kate has helped me do just that."
Sean Clark, AACP
"The pace was great. There were enough details to be valuable but not too much to lose me"
Frances Correa Ufnar, Johns Hopkins Carey Business School
"I will say that for the UX basic training you cover a lot of ground. But the good things is that you do it in a very holistic way."
Juan Madrigal, Yuxi Global
"Great course content for someone getting into ux as well as for someone already in it looking to grow their skills and knowledge. Instructor was great and the class was fun!"
Sayeed, Pure Facts Financial Solutions
"This course was a great introduction to the very basics of user experience. Kate taught the lesson in an interactive style, welcomed questions and encouraged teamwork! Time flew by! I feel I was able to develop a basic foundation of UX."
Danielle Zack, Johns Hopkins Univ Applied Physics lab
"Really elegant curation of content and delivery and facilitation! I wondered if the basics class would be elementary, but this wasn't the case. Thank you for [a] thorough foundation. I feel much more confident and prepared to expand my learning experience."
Sarah Lydic, Univ. of Virginia
"Serves as a great refresher reminding you of the basics and the underlying 'why' of what you are doing. Speaker was great at re-capping comments as well as keeping the session moving and welcoming student input."
Erica Salines, Frost Bank
"Kara was great. She was very good at presenting the information in a way that wasn't boring and was very real. She has a deep understanding of the subject and was very supportive of comments and didn't talk down or make anyone feel awkward. I felt the information was just what I needed and Kara did amazing at presenting it in an interesting way."
Jake Detweiler, Barrick Gold
"This course did a good job of highlighting what it takes to do Ux within project. The group exercises were worthwhile. Loved the ux strategy and maturity. Liked the survey."
Jennifer Valasquez, Lockheed Martin
"The amount of interaction in relation to content and concepts was spot on! The instructor had amazing energy and was a true expert."
Mary Blabaum, Widen Enterprises
"This course was a great refresher for things I've learned and taught me new details of topics I had less knowledge of. I feel like it's a strong introduction and builds a good foundation of good design practices."
Amanda Vidad, Relexion Health
"I liked how the course covered every point connected to UX."
Baudar Almutairi, Thiqah Business Services, Saudi Arabia
"Instructor has an excellent command of the content. Very knowledgeable and excellent facilitator. Clearly an expert in her subject matter. Articulate."
Amy Murray, WisdomeEdge
"As someone from a developer background, it was great to get more context and understanding on the motivations for various strategies."
Jason Pittenger, Google
"This basic course was a real eye-opener on the depth and intricacies of UX. It is a great jumping off point for even more UX study."
Dave Feroe, Dave Feroe Design
"Overview of UX methods but doesn't delve in to anything too deeply. The speaker was great. Nice, courteous, and on point. A great communicator. Don't know how she got through so much content. She knows her stuff!"
Nadia Malik, Johns Hopkins Applied Physics Lab
"I come [from] a consolidated retail company, but with very little UX experience. This course really gives you an idea of how to start and what to do."
Catalina, Santiago, Chile
"This course was informational and valuable. I want to send every member on my team to give [them] overview knowledge."
Matt Denny, Naval Air Warfare
"I was very impressed to see the possible applications of UX outside of a website. I run a wine bar and will be using a technique or two from today.."
Stefan Rastovic, Crispins Wine Bar
"Excellent introduction for a developer. Perfectly delivered by the instructor with a nice flow and a good punch ."
Daniel Falk, Axis Communications AB
"I feel really invigorated by the session. The delivery was well-paced and the level of detail was spot-on for a day long grounding in UX."
Georgia Rakusen, What Users Do
"I think it was awesome! Great start and makes me very excited for the rest of the week."
Jessi Winner, Floyds Knob
"It gave me a lot of structure for next steps to take in my organization."
Ron Frank, Boston
"Even [though] I was familiar with all the topics, it was a great course. It's such a great review of all basics."
Naghmeh Nouri, Cisco
"As a new UX designer, this course was great because it provided me with a lot of great resources and standards for me to use once I go back to work."
Lena Stefani, Uline
"I have learned so much in the first day, it's crazy! And I have already done UCD testing before."
Christine Spencer, Conceptual Mind Works, Inc.
"Great class. Gave me a good refresher of UX and really enjoyed the end to end lifecycle of UX."
Jagannath Chakravarty, Octo Consulting Group
"It's a great overview of UX principles. I liked the correlations with real-world situations and collaborative critiquing of various UI."
Don Hill, Tokio Marine
"Fantastic course with lots of insightful, useful information and lots to take away for further reading. Useful links also."
Naomi Finn, Paymentsense
"Excellent examples and use of visuals. Great speaker with lots of konwledge! Real life examples and actionable information."
Cindy Wildish-Rasmussen, MCIS, Inc.
"Instructor was very polished and knowledgeable. She was able to keep the class engaged for 8 hours while covering a lot of content! Kudos! I will use the documentation and expect I will refer to it regularly!"
Melinda Bauman, University of Virginia Library
"This is a good (very good) intro to UX Design. A must."
Moris Urar, GlueStudio, Sri Lanka
"I thoroughly enjoyed Kathryn's course. She provided the best summary I've seen of UX practices. I would recommend this course to not only beginner UX'ers, but also to the more advanced as a holistic refresher."
Allie Etcoff, Zappos.com
"This was a great intro course for anyone starting out in the UX world. It was very informative and had just the right amount of depth to get you more interested in the field."
Caroline Santos, Cedars-Sinai
"This is a great high level intro that anyone could take to gain a great understanding of what UX is and how it fits into a company project. For a seasoned UXer, it’s a good reinforcement of basics."
Devin Brown, Audience Partners
"I learned I have a lot to learn. Our department has not (yet) adopted UX; but see it as a new buzz word. However the fact that [management] are sending people to UX training gives me hope :)"
"As a usability researcher, this course greatly reinforced what I have seen in the field as well as provided me with new insights into ways to convince our client that UX is the way to go! Kathryn was very knowledgable and able to answer some tough questions."
James Villacci, Fulcrum IT Services
"Great course! A lot of information in a short amount of time. Crash-course."
Yvon Schuurmans, Utrecht, The Netherlands
"It's a really great introduction to the whole UX world, thanks to the great speaker Kara."
Sebastian Kolenko, NCM
"Really good, I'm mainly self-taught so enforcing what I thought I know was a real help. I also learnt a lot that I didn't [know]."
Fraser Crick, Estee Lauder
"UX covers covers many aspects of digital marketing. Therefore a good background is useful to inform decisions. I will embed knowledge into future work. I feel more comfortable about UX now. Very good presentation."
Poalo Margari, Caputo & Partners
"As someone with a limited background in UX and all things design, this course made me feel comfortable speaking the lingo and understanding the concepts in a UX content, and I will never look at the web content the same way."
Anastasio Adams, Deloitte Consulting
"This course was very valuable for what I currently do in my job, and I feel more confident with UX. I would highly recommend this course."
Kayla Rossi, PRIDE Industries
"Great course! I think it's important to have a good foundation/understanding of usability principles and how that applies in the workplace. Kara's course was great for that!"
Ahmed Ghoneim, Ubisoft Toronto
"This course really dispelled a lot of the myths that I had about UX and made me aware of certain terminology that I did not know about."
Christian Bortey, Prinova
"As UX still has a nebulous definition, this course gives a great overview and clarity, as well as valuable practical application."
Samuel McCalloch, Opus Energy
"A good refersher for existing UXers, a thorough introduction for those new to the field. Nothing mind-blowing, but the case studies give participants a strong defense for the value and impact of the discipline."
Brett Rowley, Rapid Miner
"It was at the perfect level for someone who has to PM projects and incorporate this work into the lifecycle."
Aimee Decker, Ithaca, NY
"I went next level today."
James Hsu, Tongal, Inc.
"It's a great course for people who need a holistic vision of what UX is and it's importance in every project. I strongly recommend it to people in management positions in order to help them to make better decisions for their business."
Isadora Diaz, Rio de Janeiro, Brazil
"Kara and NNg did a great job articulating the role of UX in the current work climate and reinforcing the tools necessary to succeed."
Reginald Harrison, Autotrader
"As someone who has extensive training in psychological research, some of the information was very basic, but in terms of learning about the field of UX and how those research methods should be used, the information was very valuable and will be useful moving forward with my career."
Rebecca W., Univ. of Tennessee
"Excellent course! It was a great introduction to UX. I will be telling all my colleagues about it!"
Mina Kalsi, Capgemini
"If you are unsure about a career in UX, this course is a great way to immerse yourself. Katie is passionate and energetic — she's able to make an extensive amount of info digestible and understandable. Thank you!"
Megan Tanck, Prime Therapeutics
"An all inclusive overview of all aspects around UX. Kathryn's session displayed a large variety of topics and case studies, involving participants to exchange their working experiences."
Sotiris Sotiropoulos, Zanshin Labs
"I already had a lot of knowledge but the course was still really good! And I needed the repitition and the slightly different view."
Erik Nygren, Bambora
"Good content, lots of useful content even though you have a lot of experience. The speaker is really captivating when talking and makes the 8 hours interesting."
Kristina Bakke, Harald A. Møller AS
"Very enjoyable! I am packed with information and our teacher (Kara Pernice) had fantastic energy."
Olivia Verdugo, The Barnes Foundation
"Exactly what I expected! Coming from a different design discipline gave me the overview that I needed to go further. "
Harold Neto, Design Sprint School
"For me, this course felt like someone poured sand over all of my disjointed knowledge and helped to fill in all the cracks. I'm walking out today feeling wiser and stronger in my skills."
Molly McGrath, First Quality
"High quality content and instruction from the usability gurus themselves. Although most of the course is focused on Web Design and Usability, much of it is applicable to general product design."
Elizabeth Knowles, Clinical Product Specialist, Electa
"As a traditional graphic and web designer trying to make a career pivot into the world of UX design, I find it a lot like double-dutch, intimidating. How and when is the right time to jump in. With the vagueness and newness of the UX design discipline, the UX Basic Training course has helped me to organize my thoughts and given me so much needed clarity as I make my next leap."
Corey Favor, The Ohio State University
"A great introduction to the foundations of UX; useful to newcomers to the field and helps to fill in the gaps of knowledge in more experienced practitioners."
Duncan Schouten, University of BC Alumni Association
"For a basics course, I think that the right level of course work was covered. Wow! So much information! Can't wait to go home, digest it and continue to learn more."
Kelsey Notstad, Black Hills Energy
"Clear content, easy to understand and follow. Real life examples. Interactive class, open to questions and discussion."
Clara, Usaria, Mexico
"The content links to resources such as books, sites, articles and other information was very helpful during class and far later research."
Lisa Wilson, UFG
"If you are new to UX, this day crash course covers a bit of everything to better understand the language and models of the UX world. There will still be lots to learn, so I would suggest taking more than just 1 session."
Diana Chan, Vancity Credit Union
"Was really great for designers. A little less for researcher-only, but still awesome!"
Mika Pritchard-Berman, Google
"The course managed to give a broad overview and introduction to UX, but also provided the detailed focus on the useful, practical tools/methods that i can take back to the University."
Ben Richards, University of Exeter
"I've been doing this semi-formally for many years and this was a great affirmation that my foundation was good and correct and pretty complete. It also gave me insight in my knowledge gaps."
Maki Isayama
"A great intro into UX which lays a strong foundation for more advanced topics. A must for any project manager!"
Andrew Kucheriavy, Intechnic
"UX Basic Training is jam packed with practical, tangible examples to demonstrate UX principles and impacts that will help you immediately apply UX in your organization. Katie is engaging and obviously seasoned in UX."
Nora Kohnfelder
"This course provided me with a lot of new information as well as reinforced certain concepts I already knew. I will definitely have some new great tools and ideas to present to my company."
Matthew Scott, Convention Data Services
"Very knowledgeable speaker. Excellent overview with enough detail. Great activities and examples and references. Wonderfully paced."
Lisa Kaczar, MCG Strategic
"Great overview of ux. As a beginner/novice in the field it was very approachable but still taught me the basic standards of ux."
Nichole Schwarts
"I liked how the course addressed people coming from large companies as well as small. i was deeply engaged and entertained the entire time. I learned a lot and it was simply a joy. I hope to get the opportunity to come to another course of yours!"
Amber Stratman, Keller Williams Realty Int
"I believe this course gives an excellent starting point for people that want to get involved with ux I loved the order in which Katie explains the information. I think it's pretty straightforward and allows us to easily understand and remember."
Laura Riva Palacio, Gonajo Consulting
"A UX pill for newbies and seasoned designers. Feel yourself refreshed, energised and charged with the UX Basics pill."
Parul, HP Enterprise
"Kate was a very engaging speaker discussing so many aspects of UX in an understandable way, but not like a lecture. If you are interested in UX, new or experienced, I would definitely recommend."
Emily Lawes, Civica Digital
"Really nice summary of the process and steps of modern UX. Great interactivity with the speaker."
Dimitris Niavis, OCL
"Although I had read a lot on these topics previously, the delivery made it much easier to understand."
Sheridan Palmer, Charles Stanley
"Articulate presenter, packed content, good leave-behinds. This course outlines fundamental practices for UX, useful for the development of those new to UX, as well as providing authority to those experienced UX practitioners."
Henry Rahr, Corelock
"I cannot fault this course. Garrett's a very articulate and polished (not to mention hugely experienced!) instructor and I feel very fortunate to have learnt from him!"
Felicity Quadri, Compare the Market
"Garrett clearly has a deep understanding of and experience in the UX field. Wonderful course for anyone new to the UX space."
Tracy McGregor, DHS
"I highly recommend this course. Covers all the essentials every UX professional needs to know."
Leigh Moloney, Redback Technologies, Brisbane, Australia
"The course has a great overview on UX design and how it fits into modern team environments. I would highly recommend to anybody new to the field or in need of a refresher!"
Daniel O'Hara, Oakton
"As a UX designer trying to mature the UX process within the company, this course is exactly what I needed to help educate my colleagues."
Krystyna Ninh, Transcend Insights
"UX basic training is a difficult sell to those well experienced in the field, but the course reinforces a unified language, which is important for the remaining classes and even more important for fostering empathy for our UX colleagues."
Joshua Bartz, JAMF
"This has been an excellent way to learn the basic framework of how to approach and think about UX and apply to the day to day work."
KC Sato, ICBC
"I really enjoyed learning from examples. Most material was relatively familiar to me, but the examples helped me expand my thinking and understanding of concepts."
Claudia Realegeno, DELL
"This is a great crash course. It'd be great to have all our leaders have this context."
William Kastler
"Great overview of all the basics. Perfect level of detail and dialogue. Useful info for teams at all stages of UX adoption and practice."
Sam, City of Vancouver
"A solid UX foundation with data-driven support to back up fundamentals of UX. I really liked the real-life examples and data that showed what happens when UX is not considered, causing companies to lose time and money."
Melissa Mendoza, CRITEO, Paris, France
"Great reinforcement of knowledge even for more senior designers."
Kristina Malikova, Ligting Beetle
"It's a good, very solid introduction to UX. One of the best inteoductions I have seen."
Camilo Sanches, Publicis Dominicana
"It's good for stucturing the knowledge for advanced UX designers and higly recommended course for mid-level UX designers."
Anna, Lab 1886
"It helped me a lot to refresh my knowledge and even make me aware of some steps and insights, which I forgot in my daily work. I can higly recommend the detail of the content and the professionality of the speaker."
Sandro Fritz, Freelance UX Consultant, Cologne, Germany
"It helped me structure my own thoughts. Reminded me of the necessary methodology/vocabulary to be an evangelist/ambassador in my own company."
Waldemar Alles, CWS-boco International
"Don't miss this course! Chock full of great material and the pace was perfect. It's a lot of information, but delivered in a way that's easy to digest and essential to understanding future classes."
Chalyce MacDonald
"Great overview. Take this class even if you think you know the basics. This covers all the bases and sets the table for exploration."
Scott Calbert, Pointsmith
"Great entry level course, which was perfect for me."
Jeni Shaw, Pinnacol Assurance
"Very important informative info. I'm new to this and I appreciated the basic info."
Heather Hawkins, Pinnacol Assurance
"Just the right amount of depth into a variety of topics on ux — very pleased."
Sarah Fawcett
"UX is applicable to more than design. If this material was required training at my agency, we would probably build better products and make significantly more money."
Nate Casimiro, Simpleview
"Very well rounded course that introduces the foundations of UX as well as reinforces modern day standards in the industry."
Mike Varga, Valley Tech Systsems
"I find it so useful to create common language between people from different backgrounds."
Juan-Ignacio DeAnda, Inegi Mexico
"It's a very beneficial workshop. I've gained a holistic view of UX."
Anita Sun, Calmversation
"If you had to take just one class, this is the one. Lots of topics covered. Great for firsties or a refresher for veterans."
Todd Alexander, Siemens
"I think the content was great and happy that we took a more in depth look at the topics and not just the basics."
Katie Borrema, Telewise
"Great overview of how users experience affect the development of any project. The class is more detailed for more digital content, but would be true for many products/physical interfaces."
Neil Kleckner, Tarrant Regional Water District
"I thought the class was very informative. Kathryn was extremely knowledgeable and handles the flow of the class well."
Laura Prichard, Gravel Experiental
"As someone who was vaguely familiar with UX concepts, This was a great introduction to core concepts. This course would be great for anyone getting read to introduce UX into their company."
Jen Patton, BJC HealthCare
"This was an excellent deep dive into UX basics and key principles. She managed to preview every other course, which gave helpful context going forward."
Kimberly Thomas, Booz Allen Hamilton
"I'm a UX professional and stilled learned a ton! I love the examples described by the instructor for each topic and ability to stay on track. She's super knowledgeable."
Kori Ludwig, Sierra-Cedar
"I absolutely loved coming to this class. I debated for a while if I should because I already work with UX but it was a positive and profitable experience."
Adriana Grande, A Grande Studio
"This ia a great course for people that are new to UX, or experienced designers that want a refresher of their knowledge. It's also a good foundation course to set up the week."
Ben Maxwell, USAA
"The thing I liked the most is the open discussion and thought sharing. You get to learn different insights and approaches."
Malika Tandon
"Loved the real life example from Kathryn! It is obvious she is extremely well versed in the subject and a leader in her field. She made the day fly by! The course content is very valuable, but the appendix also contains a treasure trove of practical tools!"
Katie Aloisi, Fannie Mae
"Great introductory course or a refresher for UX veterans. Covers the UX process from start to finish in a clear concise manner. I wish I could have all the stakeholders at my company attend."
Paul Gilbert, ARAG Legal Ins
"Great higher level overview of UX. Really comprehensive and nicely delivered."
Robyn Tyminski, RWJF
"Build a strong foundation of UX principles you can leverage in any context — product reviews, design critiques and research planning."
Andersen Yu, Frontapp
"Being a rising junior, this course has definitely helped me alot in understanding & gaining a better view of UX. Loved the course content, the examples discussed as well."
Serah Prahkat, University of Washington, Seattle
"Katie has the innate ability to present complex thoughts in a manner that is comprehensive, yet understandable. She was a joy."
Jim Nesbitt, Amazon, Seattle
"A very good overview of UX basics with everything explained and questions answered."
Patrick, Fannie Mae
"Great intro to understanding the why's & how's of UX design. An awesome resource that tailors to all levels."
Jason Nickens, Fannie Mae
"Essential to get the fundamentals of UX."
Rafael Coolho, Salesforce, Sao Paulo, Brazil
"This course connected a lot of dots for me. I've been researching/reading up on UX for the last couple of months and this was a great way to see that information come together and expanded on."
Tania, Netherlands
"As a grounding in usability and UX today was great. I feel much more confident to promote more UX research and testing in upcoming projects."
James Delaney, Sitekit
"For someone giving the first steps in the UX area, it's the best training you'll find. Kathryn is a great speaker and you easily feel that she's a well of knowledge."
Barbara Alcado, EVBOX, Amsterdam
"This class is everything you need to know about UX and it has given me a clear direction to pursue to increase UX visibility & impact in my organization."
Stacy Souza, Poly
"Kara was great! I've recently moved to a new role where UX will be more integral, just not primary, as we have a UX team. I've done pieces on my previous roles with the company, and this helped me pull it together."
Kathi Farinacce, Insperity
"As a self-taught product/UX designer, I was, to be frank, terrified that I may have had it all wrong. It was relieving and refreshing to have the UX landscape laid out in such a clear and straight forward manner. I was able to identify some gaps in my general skill set while also validating my overall approach."
Anthony McQuaid, Securicy
"After one day I walked away with actionable info that I can put into use right away."
Torrey Utue, Lafarge Holeim
"I think this course is a great introduction to the field of UX. It really gave me insight into the user-centered design process and all of the steps required to realize the tangible value of UX."
Lorri Rothwell, Net App
"As someone who works with UX frequently but is not a UX designer myself, this was really wonderful context and I learned a lot. I found myself full of ideas to bring back to Virgin Pulse at the end of the day."
Anne Kenyon, Virgin Pulse
"Great overview of UX mapping, and some tips are very helpful for initiating UX activities in the organization. Also good for experienced UX practitioners to connect dots and stepping out of their comfort zone."
Jodie, SAP
"I liked this course because it was super helpful to reinforce and relearn those ideas. I'm self taught, so to learn the reasoning behind frameworks/processes was great."
Eric Deverny, HubSpot
"Since this is basic, I already knew most of it. Still got lots of insights from the course and related discussion."
Mingyuan Zhang, SAP
"Considering this is my first UX Training, I believe it is a good overview of the main concepts and definitions. Still a lot of concepts are not just looked at at high level but in depth, which I appreciated. Also Katie is extremely clear, great presentation and able to keep everyone involved."
Linole Oscar, IATA
"I loved the course — very informative. The instructor, Kara, was very good. Thanks!"
Rachel Broviak, Wiley
"I enjoyed the pace of the course. The level of depth was just right. UX Basic covered a lot of research and data-driven theories that you know intuitively but is was nice to hear the studies behind why some practices are more effective."
Joanna Arthur, US Government
"As a developer, coming from a background where UX is an afterthought, this course was a great introduction to terminology and methods that are very useful for implementing enhancements to make things better for the users of my applications."
Jayme Lowe, USPS
"As someone who does not have a UX background, this course was a great overview of all of the components and principles of ux. Katie was obviously very knowledgeable and explained the info so well. All great info I look forward to take back to my org."
Morgan Timperley, Physicians Mutual
"Examples were practical and memorable. The projected presentation, usb copy, and handouts allowed me to feel continually able to stay engaged by varying my focus. Amazingly paced and timed."
Renae Hummel, Self Employed
"This class was great. She was fun, funny and she delivered a boatload of info in a digestible format. I can't wait to go back to work and institute some of these practices to make my company more ux mature. It feels so possible now!"
Angela Stucky, Snapsheet, Inc.
"This class gives you more than you'd expect with a basic class. You really feel like you learned about each topic, rather than just being introduced to them."
Marissa Sinai, Protiviti
"This course was great for someone like me who does UX, but was never formally trained. It helped me to feel like I've gained credibility and have great ideas and exercises to try with our clients and team."
Ben, Element 84
"Great overview and yet enough to be dangerous!"
Sarah Lyle,Northrop Grumman,Battle Creek, MI
"As a newbie in the UX field, the UX basic training course had both breadth and depth of the specialty making it a great place for me to start."
Melanie Langmead, CapTech Consulting
"Gaining basic but broad knowledge of UX."
Verinda, LEGO, Vejle, Denmark
"I'm so happy to join this class. Have good communication with others and so much information I got from this class. I hope I can use the information to make my product getting better than before."
Muhammad Ihsan M, PT. Telekomunikasi Indonesia, Jakarta, Indonesia
"UX Basics was a well-balanced immersion into the world of User Experience. I felt there was just enough discussion of design, evaluation, and management discussion for the new UX team member to land on their feet in this rapidly-growing industry."
Jim Kolonis, Midmark Corporation
"Whether you're new to UX or you're looking to realign with the basics — this is the place to start. The instructor provides regular opportunities to test your knowledge and work with other learners to reinforce your understanding before moving forward. You'll gain a foundational understanding to inform and enrich your continued UX path. Plus, the learning doesn't stop when the course does — you'll make professional connections and receive additional resources to pursue at your own pace."
Emily Bennett, Houston
"Great course that covers all the basics of UX with all kinds of helpful resources if you want to deep dive into certain topics!"
Lizette, DHL, Utrecht, The Netherlands
"Absolutely! I loved the breakout session with the opportunity to meet new designers from around the globe."
Josh Ibarra, Management Controls Inc., Houston, US
"Whether you're new to the field of UX, or you've got a few years under your belt, you will walk away from this course with a deeper, greater, and more well-rounded understanding of what we do and why — delivered by those who helped make it what it is. What better could you ask for?"
Nigel Moyes, Tundra Interactive, Melbourne, Australia
"This is a great introduction to UX and really explains in detail what comprises UX design and how to get started in this field. The instructor was extremely engaging, even via Zoom, and made the content easy to follow. There are also tons of knowledgeable people, in many different fields, taking this class, so the network is quite expansive and a great way to learn what other people do and why their interested in learning more about the basics of UX."
Michelle L, Boston Consulting Group, Chicago, USA
"I will recommend it. Interesting, Valuable, and Organized course, presented it very well."
Ruqaiyah Alsuwaida, Riyad Bank, Saudi Arabia
"Yes, I will recommend for all my team to participate."
Ranil Perera, Camms, Colombo, Sri Lanka
"Great overview to ux that has surprising depth. Great way to figure out which areas you want to focus on."
Asher Leslie, Swinburne University of Technology, Melbourne, Australia
"Great overview for newbies and also a solid refresher for UX practitioners."
Jason Li, Northrop Grumman, Springfield, VA
"Definitely would recommend anyone to take this course even for senior UX practitioners, it really helps to firm up the basics, and gain insights into processes that we often overlook in our practice."
Ilyas Shalihin, NCS PTE LTD, Singapore
"I would tell people that it really make it easier to understand UX concept as compared to googling about UX. I like the quiz part as it test whether i have absorbed and understood the material/concept taught."
Nikki Ng, Singapore
"I would absolutely recommend this course to anyone interested in learning about UX."
Karen Shea, Mailchimp, Atlanta
"This course provided helpful fundamental information for anyone who wants to work in the UX field. It reinforced some information I knew and provided new info I can apply to my projects."
Stacey Figueroa, Booz Allen Hamilton, Fairfax, VA
"The class was great for beginners, and definitely felt like it was laying the foundation of UX knowledge, but also was great for people like me with a lot of informal UX knowledge and little formal training in the subject. It solidified a lot of beliefs and thoughts I've had, and gave me very useful insights into where the industry is at right now."
Julia Pfatteicher, McMaster-Carr, Chicago
"It contains a lot of valuable information and I really enjoyed it. Requires a lot of focus though. I would recommend people are well rested before they start :)"
Neil, United Kingdom
"I would highly recommend anyone looking to learn more about UX (or looking to refresh their knowledge) to take this course! It was thorough, well-presented, thought-provoking, and inclusive."
Cyrenah Smith, Kraus Marketing, Morristown, NJ, USA
"I'd recommend this course. I liked that throughout the course there were many details provided as to why good UX practice is valuable to a company and not just to a Designer."
Marley S., Stretto, Irvine, USA
"Come well rested, with coffee, and a fresh notebook. There is a lot of valuable information to absorb in a short amount of time!"
Alex Tierney, cPanel, L.L.C., Houston, USA
"I'd say this is a great primer for UX. I learned so much. I feel like I'm going to go back to my job as a "UX Specialist" (which is my actual job title) with a true understanding of what it is."
Jo Marsicano, Hennepin County, Minneapolis, Minnesota USA
"TAKE THIS FIRST - great foundational concepts to build greater UX knowledge upon. Wish I had sequenced this one before my other courses. Absolutely enlightening material - beneficial to all teams members, not just UX designers."
Jacqueline Butler, Kimberly-Clark, Atlanta GA USA
"If you're new to UX and need a broad overview before taking a deeper dive into the different UX specialties, this is the class for you. Kara provided clear, easy to understand explanations for anyone just starting out."
Lloyd Ocampo, Federal Reserve Bank, Atlanta, USA
"This course introduces UX concepts and puts these concepts in context. Many people have heard of some UX elements, this course relates the parts so you can see a picture of the whole."
Tom Lesser, Syngenta, Greensboro, NC USA
"I thought this course provided a thorough overview of UX concepts and how to implement some of the practices in your organization. I would definitely recommend it as a foundation to your UX learning and exploration."
Taylor Gehrls, UFG Insurance, Cedar Rapids, IA
"I loved it and will definitely be recommending this to my team! Thank you!"
Kate Laurent, American Society of Home Inspectors, Chicago, IL
"Remarkably thorough for an introductory course."
Talent Pun, Kabourn Entertainment, Vancouver
Focusing on user experience (UX) can differentiate a company from its competitors. In one day, we give you a thorough overview of the user experience field and its many components. You will learn the importance of a user-centered design process and the benefit of incorporating UX activities at every stage of a project.
This course is ideal for people who are beginning to work in user experience or have some knowledge of the field. It clarifies what UX professionals do, and need to do, to create good, usable designs.
Serguei Orozco
Amazon, Seattle