- Interaction
- Management
- Research
Pass at least 5 courses in one topic, and receive Specialty recognition on your UX Certificate. A specialty is not required to earn a UX Certificate.
UX Conference March
March 14 – March 25
US/EU/ME Timezones
Live virtual courses about UX best practices, proven methods, and hands-on exercises led by NN/g experts and world-class invited speakers. Enjoy the comfort and convenience of your own office or home as you learn.
- Choose from 41 different UX topics. All courses are 100% live interaction - no pre-recorded content.
- 2-way video conferencing for class discussions and Q&A with instructors
- Hands-on activities with collaboration tools with industry peers
- Membership in the NN/g UX Slack Community, where you can connect with other digital professionals. (Permanent membership included with your registration.)
- Earn a UX Certificate online, at your own pace
- More about why you should attend
- Welcome Keynote by Jakob Nielsen as a kickoff event before the main conference: Friday, March 11 at 10 AM San Francisco time (1 PM New York, 6 PM London, 7 PM Berlin, 8 PM Riyadh, 10 PM Dubai,11:30 PM New Delhi) Look up your timezone
Time & Format
Americas & EU
Live Course sessions meet at
| San Francisco time | 8 AM - 11:30 AM |
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If you live in a different region, your meeting time would be: |
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| New York | 11 AM - 2:30 PM |
| São Paulo | 12 PM - 3:30 PM |
| London | 3 PM - 6:30 PM |
| Amsterdam/Berlin | 4 PM - 7:30 PM |
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Course Schedule
Course Schedule
You can attend up to 6 courses, or just one — pay only for the courses you attend.
UX Certification
Attend and pass exams for any 5 courses to earn a UX Certificate. Participation in UX Certification is not required. Learn more about UX Certification.
Optional Certification Specialities
UX Certification
Attend and pass exams for any 5 courses to earn a UX Certificate. Participation in UX Certification is not required. Learn more about UX Certification.
Optional Certification Specialities
- Interaction
- Management
- Research
Pass at least 5 courses in one topic, and receive Specialty recognition on your UX Certificate. A specialty is not required to earn a UX Certificate.
Monday & Tuesday, March 14 & 15
Mon & Tue, Mar 14 & 15
Choose one:
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UX Basic Training
Be an effective UX professional: Know the lingo and sell the process
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Generating Big Ideas with Design Thinking
Unearthing user pain points to drive breakthrough design concepts
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Facilitating UX Workshops
How to design and lead goal-based group exercises for collaborative gain
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Lean UX and Agile
Applying Lean UX approaches for Agile environments
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Customer-Journey Management
Establish and operationalize journey-level experience design work across functional group for continuous improvement
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Becoming a UX Strategist
Learning how to envision, plan, and successfully manage user-centered cultures, teams, and organizations
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Discoveries: Building the Right Thing
Learn how to conduct successful discovery phases in your UX design process, to ensure you build the best thing possible.
Wednesday & Thursday, March 16 & 17
Wed & Thu, Mar 16 & 17
Choose one:
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Application Design for Web and Desktop
GUI screen components, workflows, user types, design patterns, and ways of interacting with complex data
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Web Page UX Design
Designing successful web pages based on content priority, visual design, and the right page components to meet objectives.
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Being a UX Leader: Essential Skills for Any UX Practitioner
Learn and apply practical leadership skills to your UX role, regardless of job title
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DesignOps: Scaling UX Design and User Research
Defining, sharing, and implementing design and research operations
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Context Methods: Ethnographic User Research
Conduct field research to collect insightful data about users in their own environment
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Measuring UX and ROI
Use metrics from quantitative research to demonstrate value
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Usability Testing
Do-it-yourself user tests: Plan, conduct, and analyze your own studies, using in-person, remote, or online methods
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Journey Mapping to Understand Customer Needs
Learn the process for capturing and communicating UX insights across complex interactions
Friday & Saturday, March 18 & 19
Fri & Sat, Mar 18 & 19
Choose one:
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Visual Design Fundamentals
What every team member needs to know about creating user interfaces using essential principles, techniques, and methods of visual design
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Persuasive and Emotional Design
Create delightful experiences that touch, convince, or excite your audience
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Design Tradeoffs and UX Decision Frameworks
Apply rational decision-making methods to quickly resolve common design challenges
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Design Systems and Pattern Libraries
Increase UX design quality, consistency, and designers’ efficiency
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The UX VP/Director
Leading UX at the Executive Level
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Analytics and User Experience
Interpreting data trends in conversions, pageviews, and other user actions to identify opportunities and guide UX design
Sunday & Monday, March 20 & 21
Sun & Mon, Mar 20 & 21
Choose one:
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UX Roadmaps
Plan what your team will work on when, from next quarter to multi-year UX strategy. Align, prioritize, & communicate future work.
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Product and UX: Building Partnerships for Better Outcomes
Explore the differences of UX and product roles (PM and PO) to better collaborate and partner in product development.
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New UX Managers
Best-practice management techniques for people who are new to managing user-experience teams
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Designing Influence
Getting your best ideas adopted while building trusted relationships
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The One-Person UX Team
Techniques and strategies to maximize your impact when you are the sole UX professional on your project or in your organization
Tuesday & Wednesday, March 22 & 23
Tue & Wed, Mar 22 & 23
Choose one:
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Designing Complex Apps for Specialized Domains
Learn the design process for creating and evaluating applications for advanced decision making, complicated workflows, and complex domains
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Emerging Patterns in Interface Design
Innovative trends that impact the user experience
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Effective Ideation Techniques for UX Design
Systematic methods for creative solutions to any UX design or redesign challenge
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Writing Compelling Digital Copy
Web content for the way your audience thinks and behaves
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UX Deliverables
Effectively communicate UX design ideas and research findings to managers, collaborators, and other stakeholders.
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Storytelling to Present UX Work
Build buy-in and increase impact by using persuasive, engaging stories to present research findings, abstract concepts, and design ideas
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User Interviews
Advanced techniques to uncover values, motivations, and desires
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How to Interpret UX Numbers: Statistics for UX
When research data should be trusted; what statistics to use when
Thursday & Friday, March 24 & 25
Thu & Fri, Mar 24 & 25
Choose one:
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Omnichannel Journeys and Customer Experience
Create a usable and cohesive cross-channel experience by following guidelines to resolve common user pain points in a multi-channel landscape
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Information Architecture
Organize and structure information to improve findability and discoverability
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Mobile User Experience
Essential UX design principles for small-screen websites and apps
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The Human Mind and Usability
Apply psychology principles to predict and explain how your customers think and act
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New UX Managers
Best-practice management techniques for people who are new to managing user-experience teams
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ResearchOps: Operationalizing and Socializing User Research
Positively impact design with a sound, efficient, and viable research practice
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Service Blueprinting
Use service design to create processes that are core to your digital experience and everything that supports it
Get Help Choosing Courses:
Select the category which describes you, and scroll up for highlighted course suggestions.
UX Certification
NN/g UX Certification is an exam-based credential which reinforces learning and increases your credibility. Earn a UX Certificate by attending any 5 courses, and passing the related exams.
- One exam for each course you attend
- Online exams can be completed the same day or up to 35 days later
- $80 USD administrative fee for each exam can be paid when your register or after attending
- Specialties are optional enhancements to the UX Certificate. If you pass a minimum of 5 courses in a Specialty, your UX Certificate will recognize your special expertise in that area.
- Take all 5 courses at a single UX Conference, or gradually as your schedule permits, at different events. Course credit never expires.
Pricing
Pricing
| Pay by the Course | Until February 18 |
Until March 11 |
Until March 25 |
|---|---|---|---|
| 1 Course | $888 | $938 | $988 |
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2 Courses
10% off each |
$1598 | $1688 | $1778 |
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3 Courses
10% off each |
$2398 | $2533 | $2668 |
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4 Courses
10% off each |
$3197 | $3377 | $3557 |
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5 Courses
10% off each |
$3996 | $4221 | $4446 |
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6 Courses
10% off each |
$4795 | $5065 | $5335 |
Prices shown here are in U.S. Dollars (USD).
See Payment and Cancellation Policies
Frequently Asked Questions
Frequently Asked Questions
How will the Virtual UX Conference work?
Meetings will take place using the video conferencing tool Zoom, collaboration tools (such as group document editing and whiteboarding tools), and the social discussion tool Slack.
You'll also be able to use Slack before, during, and after the event to participate in social events and network with other participants.
What do I need in order to attend the virtual event?
To participate in interactive live courses and exercises with other course participants, you will need:
- a stable high-speed internet connection, to stream audio and video to your computer
- speakers, a microphone, and a webcam (strongly recommended)
- a computer that does not have a strict firewall that blocks collaboration tools such as Google Docs
- Zoom's meeting software (which is free to download and install), or Chrome browser
What is the start and end time for courses?
Here are the start and end times for courses at this event. Each course meets in 2 sessions, over 2 consecutive days. You must attend both days in order to be eligible to take the UX Certification exam.
| Time Zone | Course Session Starts | Course Session Ends |
|---|---|---|
| San Francisco | 8 AM | 11:30 AM |
| New York City | 11 AM | 2:30 PM |
| London | 3 PM | 6:30 PM |
| Amsterdam/Berlin | 4 PM | 7:30 PM |
Look Up Your Time Zone
Will the virtual courses be recorded?
No. These are live events that rely heavily on audience interaction and small-group activities in online breakout rooms. Thus, a recording would not have the same instructional value, thus we will not offer this.
Do I have to choose my sessions when I register?
Yes. This not only speeds registration but also ensures you'll get a seat in the sessions you want.
Can I get UX Certified at this event?
Yes. Attend at least 5 courses and pass all 5 exams to earn an NN/g UX Certificate. You can take the 5 courses all at this event, or take some at this event and the rest at a future event.
How do exams work for UX Certification?
You must sign in at the start of class, and attend the full day. At the end of the course each day, the online exam will be available for that day's classes. You will be able to log in, pay exam fees (if they were not already paid when you registered), and take the exam. You can take your exams the same day, or any time within 35 calendar days after the conference.
Payment Frequently Asked Questions
Which payment methods are accepted?
You may pay your tuition and exam fees by credit card, or bank transfer.
The following credit cards are accepted:
What discounts are available?
There is a built-in discount for each additional day you attend. You can also take advantage of our early bird registration discount (as indicated in the pricing matrix on the event agenda page).
If I register but then cannot attend, will I receive a refund?
If you must cancel after registering, your registration fee will be refunded less a 20% handling fee, provided that written notice of cancellation is received by February 18, 2022. After that, no refunds will be granted, but we will accept a substitute attendee if we receive a written note from the registered attendee stating his or her intention to transfer registration to a named individual. Email [email protected] with cancellation, substitution, or refund requests.
Is it safe for me to register using my credit card on the NN/g conference site?
Absolutely. Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means that your order cannot be read as it travels over the Internet, so your name, address, and credit card information are secure.
I get an error when I try to register, can you help me?
If you receive an error message when you try to register, restarting your browser may resolve the issue. You can also contact us at [email protected] or +1(415) 685-4230 and we will be happy to assist you.
The Terms and Conditions for the UX Conference and UX Certification Program provide more detailed information about policies, privacy, and the Code of Conduct for training participants.
More questions?
Please contact us at [email protected] or +1(415) 685-4230