Attending this course and passing the exam earns 1 UX Certification credit, which also counts towards the optional Interaction Design Specialty.
Learn more about NN/g's UX Certification Program.
Learn key human-computer interaction (HCI) research findings, and how to apply them to UX design problems
The basis of the course is a lecture format, with group exercises to reinforce the learned principles and guidelines.
The course also includes:
Attending this course and passing the exam earns 1 UX Certification credit, which also counts towards the optional Interaction Design Specialty.
Learn more about NN/g's UX Certification Program.
"This course gave me a solid grounding in human-computer interaction. I feel empowered to make better design decisions grounded in solid HCI research."
Chris Ryan, Capital One
"If you're the type of person who's always asking 'why', [this course] offers deep valuable insights applicable in real-world scenarios. I have no doubt this course will improve my work."
Aaren Hofferth, Rocketmedia
"This course was AMAZING! I am a designer and this course is exactly what I came to this UX conference for. Kathryn is an excellent teacher."
Matt Denny, Naval Air Warfare Center
"This course was great in helping me acquire more vocabulary around the thing I already do. I feel that I can more confidentially talk through my work now due to this enriched vocabulary."
Marv Carron
More Participant Comments
"Right mix of lecture, reflection and discussion to anchor the learning points."
Aaron Ong, DSTA, Singapore
"Take your own notes so you force yourself to learn thru all this great info. Such a wealth of terms you can use to influence designs and provide rationale for your decisions."
Kristi Allen, Wiley
"One of the best speakers I have ever met. Very interesting content. This session made me change my mind on a project I'm currently running. Negative point: didn't last long enough!"
Bohy Benoit, Shurgard Self Storage
"As a designer just coming out of school only a year ago this program was extremely helpful. I have not only learned new skills but also gained confirmation regarding best practices for ui/ux. The speaker was very knowledegeable and presented the cintent clearly. Great first experience and I can't wait to come back for more."
Melissa Arrillaga, Simpleview, Inc.
"Katie is an excellent speaker. She a natural teacher, seemingly predicting the questions the audience wants to ask. The course leaves you with a lot to think about!"
Adam Gray, Unidays
"I really enjoyed the audience interaction. Having the different exercises that went along with the lesson helped with learning comprehension. The content was really interesting and helpful."
Caroline Walters, Zion & Zion
"Excellent course. Really helped me reframe my mind from visual design to the user experience."
Jamilah Daniel
"Katie's got world-class presentation skills. I could tell 10 seconds in that the day was going to be amazing, and it was."
Erik Neff, Primitive Spark
"Finally! The difference between affordances and signifiers explained and demonstrated I loved the science behind design aesthetics, too. I attended Katie's seminar on persuasion design last year and I've returned to her material again and again for evidence-based design decisions and inspiration. Thank you!"
Bridgette Huff, United Network for Organ Sharing
"This course provided scientific backing for design decisions we make on a daily basis. It felt like the Rosetta stone I needed to justify and defend design decisions to management and engineering."
Paula Popowski, NCSA
"As a designer coming from print background, the topics covered were very valuable and will help me think more about the user as I design for web. Thank you!"
"Katie was so energized which made the class so much fun and easy to follow. The content of the class was rich and very useful. I was able to relate so many things on the content with my current work. Definitely recommend this course."
Sumonthip Gmitro, Boeing
"Great content coverage and suitable examples. Fun class to attend."
Swath Sampatukamar, Zeus Learning
"This course is a fantastic deeper dive into why best UX practices exist and I've gained a much greater knowledge into how users/people think and how to apply these principles into today's technologies."
Becky Sroufe, Healthways, Inc.
"Kathryn did a stellar job of presenting complex information while still allowing for organic discussion to occur. She was knowledgeable and curious. Five stars!!"
Joshua Carroll, ACT
"Katie is engaging, extremely knowledgeable and uses a great mix of expertise, humor and audience participation to provide a memorable experience that inspired me. I'd highly recommend this course if Katie is facilitating."
Jim Miller, AbbVie
"Lots of great examples and walkthroughs of those examples as a group to help solidify the concepts being taught. Was a great course too coming from gaming perspective of things I could directly apply to my day-to-day."
Josh Awesome, EA
"Tremendous breadth of information with just the right depth to understand the principles presented."
Judy Buchanan-Hewitt, Proctor & Gamble
"Very interesting topic, would recommend this course for anyone designing or involved in building UIs."
S. Hammond, Cisco Systems
"Great course with great examples. Katie was a natural on stage and provided insightful information and examples in a captivating way. She was awesome!"
Irina Predescu, Concise Media Design
"Brilliant workshop very interactive. Great team, great examples. Great host. Thank you Katie."
Junior Moseley, Reed Exhibitions
"Great amount of evidence based information. I would do it again."
Levent Demir, Unibet
"The course explains principles which we know by nature or common sense but don't know how or why. Theory and practice mixed."
M. Tseuov, Progress, Bulgaria
"A solid framework for how to evaluate and think about our digital experience."
Susan K., Aerotek
"Katie had awesome examples of the material which made the concepts easier to understand. The real-life application was very effective."
Courtney Dockter, Simpson Property Group
"Presented info confirmed some UI features our company is using when internet connection is slow (visual indications). I totally liked the info about successful layout and amount of information on the UI pages; where people scan in the UI and where they search for information."
S Innckova, Autodesk
"I'm mad that my whole design team isn't here! I came to brush up on terminology to speak with designers with their vocabulary, but so many points she made will help drive my user feedback home with principles I learned."
Steph Smith, Rodan & Fields
"Very well balanced. Enjoyed the cognitive load discussion and information scent explanation."
Victor Tran, TxDot
"This course reminded me of fundamental essentials and gave me improved vocabulary to talk to the development guys at work and make a case for content and UX. Thank you!"
Kim Caviness, Imagination
"I came into the day being unsure of what to expect since I am new to UX and am looking to apply design and interaction principles to dashboards/data visualizations vs. the more common places like web design and apps. I was very happy to find that the course did a great job of presenting the material and I learned a great deal of information that I could apply."
"Comprehensible and straightforward course on UI and visual elements. Strong focus on human behavioral patterns and knowledge of research to back the choices up."
Ravi Bangaroo, Publicis Media
"Excellent course for UX designers. I would get my entire UX design team attend this course."
Rolen Chetty, Officeworks, Melbourne
"Super happy to have taken this course. As a junior designer, I feel more confident to go back to work and design with the rest of my team."
Nadia Zunarelli, Eli Lilly
"Great examples and nice discussion points and an awesome list of priceless case studies we can use to support design."
Jonathan Hildebrand, Brooks Bell
"Great overview of UI principles with very relevant & useful examples. The activities and discussions were enjoyable and educational."
Justine Smith, ResMed
"As a UX researcher, this course was extremely beneficial in the sense that now I feel more well-rounded, as I am now equipped with tons of UX design-specific knowledge I didn't have before. This course was amazing!"
Matt Bruce, GM Financial
"Fantastic! This cours is essential for anyone who wants to work in UX design."
Gillian, Shopify, Ottawa
"Very informative! Great background and research that I'll be able to implement in future designs."
Scott Benson, Benson IXD
"As a UX researcher, this course was extremely beneficial in the sense that now I feel more well-rounded, as I am now equipped with tons of UX design-specific knowledge I didn't have before. This course was amazing!"
Matt Bruce, GM Financial
"The course is great. Day-long classes are rough to get through but the content is golden. The content covered will be something I use in future presentations and will benefit from in the long run. Any visual designer would benefit from this. Katie was very impressive. Outstanding Job!"
Abel Jimenez, AAOS
"Great examples. Good to have all the references to studies. Will be handy to demonstrate some points/ideas to colleagues. Super toolbox. thank you!"
Lea Belanger, Intact Lab
"This was as good reinforcer class for me. I've earned my masters in Human Factors in Info Design and I have worked as a designer for 4+ years. Although I have learned most of the topics, it's nice to reinforce and see how I can relate current work to these principles. Also helpful to hear about research studies NNG conducted or dug up."
Alex Marantz, Athenahealth
"Great job of facilitating conversation and asking for examples from the class without letting it take up too much time. Loved the amount of content we got through and the pace of delivery. Great Course!"
Chalyce MacDonald
"The course gave a great overview, not of all the answers, but a thorough approach with pros and cons of ways to tackle problems that usually show up in UX."
Tobias Reighert
"Katie is a really good instructor. She has a way to keep the audience engaged, which is needed when trying to stay focused for 8 hrs."
Jason Nickens
"Love the energy. Great pace at the beginning but hurried towards the end. Loved the content. I have enjoyed this course the most so far."
Manali GD
"Very intense training on HCI aud user behavior. Definitely recommend for people in charge of designing the interaction with the user."
Barbara Alaadu, GVBO, Amsterdam
"This course was really amazing. The exercises were super helpful and Raluca was very informative, knows her stuff, and explains it in a cohesive yet understandable way."
Mika Pritchard-Berman, Google
"Like a college course in one day!"
Jan Blacka, Arin
Human-Computer Interaction (HCI) integrates concepts and methods from computer science, design, and psychology to build interfaces that are accessible, easy to use, and efficient.
In this course, you will learn about many of the findings from HCI research, which uses controlled experiments to reach conclusions. The course also address how these findings can be translated into specific design recommendations. For example, you will understand how interfaces and input devices (e.g. mouse vs. touchscreen) can burden users and what you can do to improve design.
We include examples from websites, applications, hardware, and physical products.
Adam Turnbull, Director Platform Products
Rail Europe