UX Roadmaps 101

Summary: A roadmap is a strategic plan for future user-experience work and user problems to be solved immediately vs. next vs. in the far future.

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UX Roadmaps: Definition and Components

A UX roadmap is a high-level, living artifact that prioritizes and communicates a UX team’s future work and problems to solve.

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Sarah Gibbons is Nielsen Norman Group's Chief Designer. She works at the intersection of design research, strategy, and user experience design.

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