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Communicating UX to Your Colleagues and Organization

Summary: When the organization and your coworkers don't understand UX, we have to apply our own methods to communicate more clearly with the target audience for our work.

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https://www.youtube.com/watch?v=W3V8zEQsX_8

Video Author

Garrett Goldfield is a User Experience Specialist at Nielsen Norman Group with 20 years of practical experience. At Nielsen Norman Group, Goldfield has consulted for clients in a broad range of industries, including e-commerce, automotive, health care, financial, media, telecommunications, education, art and non-profits, as well as highly specialized B2B sites.

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