How to Empathy Map
Summary: A 5-step process for creating empathy maps that describe user characteristics at the start of a UX design process.
Related Article
Empathy Mapping: The First Step in Design Thinking
Visualizing user attitudes and behaviors in an empathy map helps UX teams align on a deep understanding of end users. The mapping process also reveals any holes in existing user data.
Learn More
Subscribe to the weekly newsletter to get notified about future articles.
