The UX VP/Director

"Nancy is very inspirational. I will use the insights from this course in shaping UX strategy for my organisation."

Gagan Malik, Hewlett Packard Enterprise

"Nancy has such vast experiences in the field. Loads of information she is happy to share, and advice on comments made in class with interest and great energy."

Solara Crawford, RallyApp

"Great class — time spent on each topic was perfect. Challenged you to think differently. Without knowing roles or background of everyone in the room, she effectively made the presentation applicable to everyone and actionable for all who attend."

Abby Christmas, Brighthouse Financial

"A brilliant talk by an inspiring yet reachable person in Nancy, where you learn how to build bridges and lead. First time in a long time I was totally focussed for 8 hours!"

Birashanth Thanabalasingam, Yellowtail

"I've been looking for 2 years now for a course that would cover what my current challenges are within the UI/UX space. Nancy is such an engaging apeaker. I grew so much from what she shared. Thank you for sharing your real world experiences."

 

"I would say it's jampacked with tons of helpful leadership tools and strategies — so many takeaways!"

Chelsey Delaney, PPFA

"Nancy is like the sea turtle in Finding Nemo. She is wise in her experience and willing to share to make us better fish dads….er….UX leaders."

Chris Kutt, DevFacto

"Great course with excellent real life examples — would definitely recommend to anyone looking to educate and persuade people about UX."

Venetia Casely, Money Advice Service,

"Loved it! I only wish I had her charismatic & enthusiastic presentation skills."

Jim Bull, Phoenix Contact

"Great to see our UCD tools put under the lens of leadership — I can use what I already know in new ways."

Len Beasley, Triage

"I just wished I did this course before. So many questions were answered!"

Luciana Terceiro, São Paulo, Brazil

"Extremely useful and insightful. My company asked me to evaluate this as well and I'll definitely be recommending it. Thank you!"

Jon Anderson, Appirio

"You showed me the difference between leadership and management and that you can do both actually #insight"

Marnix Bras, Capgemini

"Nancy broadened my skills in understanding what motivates and drives upper tiers of organisations, and taught me how to influence and expose my ideas and concerns to them."

Nelson Delicado, Nos Innovation

"Great info on the role and even need for politics."

Albert Cercenia, HMSD

"Great course for reflecting on how to use leadership best practices to be more effective and successful in my organization."

Camille Habacker, Guardian Life

"This session gave me information that built my confidence to communicate the value of User Experience to Executive Leadership in my company."

Benford Stellmacher, Newport News Ship Building

"Excellent insight and strategies for championing UX within your organization. Useful for those in high leadership roles, but also for those responsible for UX on a project level to gain support organization wide."

Lynne Venart, U.S. Holocaust Memorial Museum

"Nancy brings a wealth of fun, sought-for, but rare exec. experiences in the UX world and helps you relate to them to find them in your own way, very actionable content!"

Eddgar Anzuldua, SSB Legal Tech

"The course helps to provide ideas, concepts and plans to help establish a vision for your team/company. It had valuable information and her delivery keeps the content fresh and your attention."

Rene Robles, Lam Research

"This course was a great reinforcement of what I know, sprinkled with great examples that I can take away and use. I really enjoyed this!"

Sena Janky, Connect Design

"Gave me strong set of next steps on how to take UX to the next level within my company. We are beginning the maturing stage w/a big uphill path, but w/this training, I'm much more confident on how to proceed."

Scott Klein, Big Fish Games

"Nancy not only is engaging and experienced as an educator and leader — she is full of energy, approachable and an effective storyteller who incorporates anecdotes with humor to inspire all around her. I can leave this workshop with purpose, strategy and confidence to pursue my career goals and excel in the UX industry."

Mandy K. Yu, Brain Station, Vancouver

"Nancy's experience is beyond impressive. Her ability to connect the content of this class with real world examples from her past experience is invaluable. She is inspirational, articulate and an amazing teacher."

Justin Harmon, Found LLC

"She offered a lot of credibility and great examples/case studies. Material was approachable and very relevant."

Brad Scott, Cerner

"The instructor was extremely knowledgeable and engaging. She stuck the right balance between actionable nuggets and strategic visioning."

Deborah Moore, Vancity, Vancouver

"To borrow a concept from Nancy — I was delighted by this course because I was truly surprised by how much benefit I took from this course. After 6 months of a leadership rut, I feel reinvigorated to turn these challenges into creative opportunities. She really staged our learning experience."

Alissa Ampezzan, Tempus

"I am a leader in the UX field and landed there with no formal training. This taught me and encouraged me to continue my trajectory supporting my team and adding value to my company."

Alex Burman, DMI

"This class taught me how to help leaders see the business value of what UX can bring."

Julie Robertson, Country Financial

"Nancy is a very engaging and dynamic speaker. Very positive sunny disposition and high emotional intelligence."

Dan Rowley, Slalom

"Very informative and engaging. Nancy passes on optimism and ideas in a way that is actionable in the real world."

Edward Cupps, Workiva

"Does not focus on a specific company size or position (design, research) but is valuable for everyone."

Konstantin Escher, Onefootball, Berlin Germany

"Nancy has kindly shared so many valuable insights form her rich experience. I was able ti recognize myself in so many of them and directly draw parallels between what I did and what I should do the next time I'm presented with such challenges."

Davor Tomic, tretton37, Stockholm Sweden

"Practical and in-depth knowledge on how to become a UX leader. The right tools to start tomorrow. Overall a great and important course to follow for everyone that lead or will lead in UX."

Kevin van der Bijl, Idean, Amsterdam Netherlands

"Nancy was amazing with her funny examples and simple solutions to complex leadership problems. Would definitely be using some of these methods to motivate my team."

Rahul Ciupta, Best Secret Gmbh, Munich Germany

"I would definitely recommend this course to anyone looking to become more involved in UX leadership or even increase UX engagement at your company. Nancy was a great instructor with a wealth of relevant stories and examples. Thank you!"

Lenka Keston, Appfolio, Inc.

"It was great listening to real-life examples of Nancy's experience and learning her craft to embrace situational challenges by applying different leadership methods at the right time. Insightful!"

Gabriel Cheong, Singapore

"There is a depth of experience to this presenter and it shows in the case studies. This course will help you to identify and leverage the opportunities UX has to influence product and organisation strategic direction."

Ken Bowman, acQuire Technology Solutions, Perth, Australia

"On top of the slide presentation, there was so much value in the way Nancy spoke and presented the course. If you're looking for a great example to emulate as influential UX leader, especially as an extrovert, look no further. Loved all of the memorable videos and activities."

Amy L Dixon, Substrate, Seattle, USA

"Definitely sign up for any of Nancy's class, she's thoughtful, keeps the content fresh and the interactive exercises make it all engaging!"

Sofia Mohammad, sk + co, los angeles, usa

"First time leader/manager with direct reports will will find the content similar to other leadership courses in the market but Nancy's domain expertise in UX make her case studies, Q + As and industry knowledge The Perfect Fit for anyone looking to step up their game. Nancy's the kinda person you want on your personal board of directors, to be your sr. advisor, I would take this course again in a few years as a refresh ;)"

Jason Chiu, Export Development Canada, Ottawa, Canada

"The cost-benefit of this course was definitely the speaker insights and use cases. It's so hard to find executive courses with the input of someone that has such vast design background."

Paula Falco, London, UK

"This is a VERY valuable class especially for anyone looking to lead, not just at the Director/VP level and the course content was perfect!"

Jillian Mara, The Community Company, Parker, USA

"If you are a design leader, take this class! Nancy has so much experience that she shares with hilarious and entertaining stories. She teaches you about various leadership styles and when to best apply them for design teams. I'm energized from this class and excited to apply what I learned."

Katie Evans, CircleCI, San Francisco, CA

"If you are interested in leading the effort to make UX more of an essential part of a business by speaking the language of business, this course is a great introduction to a more advanced way of looking at UX practice and how to lead it."

Jim Corcoran, DefinedLogic, LLC, Red Bank USA

"Take it! You'll gain a lot of good leadership skills and learn to talk the talk to your CEO/VP/Director."

Matt Chiolino, J. J. Keller & Associates, Appleton, Wisconsin, USA

"Two reasons to take this course: it will structure your knowledge gained from past experience; and if you are new to the leadership concept, will move up your starting point and set the proper direction. To me was especially good combined with UX strategy course."

George Ambroz, Kyiv, Ukraine

"Better than an MBA! I've always considered myself an advocate for the end user, trying to "explain to management why the customer experience matters. Nancy taught me how to listen and react to our executives and to show how the CX solves business problems."

Pat Higgins, American Public System