Kelley Gordon

User Experience Specialist

Kelley Gordon is a User Experience Specialist with Nielsen Norman Group. She is passionate about utilizing visuals to explain complex concepts, polish brand identities, and bring clarity to users' experiences.

Prior to NN/g, Kelley worked at IBM and Acoustic where she continuously took large, complex systems and created simple, easily understandable user experiences. She defined how content systems could be manageable and approachable to the end user. Additionally, Kelley has pending US patents related to search rules, communicating user’s tone, and a cognitive information assistant.

Kelley is fluent in German and based in Raleigh, North Carolina.

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