Non-Profit Websites 1-Hour Talks

Speaker:

Hana Schank
Public Interest Technology Fellow, New America

Conducting User Research in the Public Sector

Recorded March 2018
$99

Speaker:

Hana Schank
Public Interest Technology Fellow, New America

User research can be a challenge when working in the public sector, dealing with regulations, red tape and long approval times. But that doesn't mean it's impossible to research or test your work with your users. Explore ways to recruit and options for testing when no one has money to spend, with real-world examples and clever workarounds that allow public sector researchers to get private sector results.



Speaker:

Katie Sherwin
Senior User Experience Specialist, Nielsen Norman Group

University Website UX Essentials

Top High-Impact Usability Improvements for Higher-Ed Websites

Recorded June 2016
$99

Speaker:

Katie Sherwin
Senior User Experience Specialist, Nielsen Norman Group

Learn what real students and parents do on university websites. We present findings on how people behave on college websites, and how to provide answers to visitors’ top questions in a satisfying way. This online seminar identifies the most prevalent usability issues occurring on university websites and recommendations for improving the user experience.