Mobile & Tablet 1-Hour Talks
Speakers:
Jennifer Ballantyne
Mike McDermott
Kelly Noah
Jason Sears
Tim Stahl
Mobile-First Intranet at Scale: Loblaw's Design Process
Canada’s largest retailer shares the strategy behind their award-winning design for 200,000+ users
Recorded November 2020
$99
Speakers:
Jason Sears
Jennifer Ballantyne
Kelly Noah
Mike McDermott
Tim Stahl
Learn how Canada's largest retailer transformed three outdated intranet sites into a single, mobile-first information hub that streamlined communication and increased efficiency among employees.
Speakers:
Luca Boškin
Senior UI/UX Designer, UsableNet
Jason Taylor
Chief Innovation Strategist, UsableNet
Mobile App Accessibility
Inclusive ADA Principles for UX Designers
Recorded October 2020
$99
Speakers:
Jason Taylor
Chief Innovation Strategist, UsableNet
Luca Boškin
Senior UI/UX Designer, UsableNet
Native mobile apps drive engagement, boost customer loyalty, and give brands more options for personalization of their experiences, but those very benefits can sometimes magnify accessibility issues, excluding a portion of your users. Learn how to take a smarter approach to app accessibility and how to apply WCAG 2.1 to native app principles.
Speaker:
Max Talbot-Minkin
Vice President of Product and Design, TodayTix
Building a 2.0
Making Big Design Changes Without Causing Big Waves
Recorded October 2017
$99
Speaker:
Max Talbot-Minkin
Vice President of Product and Design, TodayTix
Often companies are faced with a dilemma between redesigning something from scratch or continuing to iterate on their existing product. Although redesigns are a minefield of potential customer outrage, sometimes they are the right action to move the needle and modernize your product. By planning carefully, ensuring you’re solving for user needs, and involving real users throughout the process, you can mitigate the risk of a redesign and maximize its potential. Learn the principles and tools and see how TodayTix pulled it off successfully.
Speaker:
Cliff Anderson
Sr. Usability Engineer, Ally Bank
Designing Usable Chatbots
Recorded June 2017
$99
Speaker:
Cliff Anderson
Sr. Usability Engineer, Ally Bank
Chatbots. They’re all the rage. Come learn what chat bots actually are, why they really will be the next big thing, and how to design ones that genuinely work. Chatbots combine Artificial Intelligence and Natural Language Processing to allow users to interact with your company much as they would with actual customer support personnel. They’re also very easy to design, which means they will also soon be ubiquitous. This presentation looks at some emerging best practices and also offers a model with which to understand how chatbots work and how to design effective and usable ones.
Speaker:
Janice (Ginny) Redish
President, Redish & Associates, Inc.
Making Every Word Count
Writing Well for Responsive Design
Recorded September 2016
$99
Speaker:
Janice (Ginny) Redish
President, Redish & Associates, Inc.
Every use of your website is a conversation that the site visitor starts. Today, more than ever, those conversations are on a tablet or smartphone. And your site visitor is busy and impatient.
Learn how to write clear, compelling, conversational copy (and microcopy) for those busy people on their small screens: Practical guidelines. Great examples.
Speaker:
Raluca Budiu
Director of Research, Nielsen Norman Group
Mobile User Testing
How to Run Usability Studies with Mobile Devices
Recorded May 2016
$99
Speaker:
Raluca Budiu
Director of Research, Nielsen Norman Group
Testing your mobile application or mobile website doesn’t have to be complicated or difficult. In this online seminar we tell you all you need to know to get started. We share lessons learned from running hundreds of usability-testing sessions on mobile phones and tablets. We discuss equipment choices, location setup, participant recruitment, and facilitation, and we emphasize the main differences between running usability tests on mobile devices and on a regular computer.