Kate Kaplan is Nielsen Norman Group's Insights Architect. She specializes in the application of human-centered design and research practices to enterprise UX challenges.
Prior to joining NN/g, Kate was VP of Strategy at the digital marketing agency Centerline Digital, where she led a cross-disciplinary team of UX designers, content strategists and digital marketers in solving complex problems for high-technology B2B organizations, such as IBM, GE and National Instruments.
Her experience includes enterprise-level digital transformations, product taxonomy breakthroughs, experience strategy, and campaign planning efforts for Fortune 50 sector leaders.
Kate holds an MS in Technical Communication with a concentration in Cognitive Science from NC State University. She is based in Raleigh, NC.
Learn and apply practical leadership skills to your UX role, regardless of job title
Learn the design process for creating and evaluating applications for advanced decision making, complicated workflows, and complex domains
Defining, sharing, and implementing design and research operations
How to design and lead goal-based group exercises for collaborative gain
Learn the process for capturing and communicating UX insights across complex interactions
Effectively communicate UX design ideas and research findings to managers, collaborators, and other stakeholders.
