Courses

• Attend NN/g courses at the UX Conference, or arrange Team Training for your team.

• Analytics and User Experience

  Interpreting data trends in conversions, pageviews, and other user actions to identify opportunities and guide UX design

• Application Design for Web and Desktop

  GUI screen components, workflows, user types, design patterns, and ways of interacting with complex data

• Assessing UX Designs Using Proven Principles

  Generate insights, product scorecards and competitive analyses, even when you don’t have access to user data

• Becoming a UX Strategist

  Learning how to envision, plan, and successfully manage user-centered cultures, teams, and organizations

• Being a UX Leader: Essential Skills for Any UX Practitioner

  Learn and apply practical leadership skills to your UX role, regardless of job title

• Better Content: Strategies to Increase Quality and Effectiveness

  Business value and processes to ensure quality content for a stronger user experience

• Context Methods: Ethnographic User Research

  Conduct field research to collect insightful data about users in their own environment

• Customer-Journey Management

  Establish and operationalize journey-level experience design work across functional group for continuous improvement

• Designing Complex Apps for Specialized Domains

  Learn the design process for creating and evaluating applications for advanced decision making, complicated workflows, and complex domains

• Designing Influence

  Getting your best ideas adopted while building trusted relationships

• DesignOps: Scaling UX Design and User Research

  Defining, sharing, and implementing design and research operations

• Design Systems and Pattern Libraries

  Increase UX design quality, consistency, and designers’ efficiency

• Design Tradeoffs and UX Decision Frameworks

  Apply rational decision-making methods to quickly resolve common design challenges

• Discoveries: Building the Right Thing

  Learn how to conduct successful discovery phases in your UX design process, to ensure you build the best thing possible.

• Effective Ideation Techniques for UX Design

  Systematic methods for creative solutions to any UX design or redesign challenge

• Emerging Patterns in Interface Design

  Innovative trends that impact the user experience

• Engaging Stakeholders to Build Buy-In

  Get stakeholders on your side to launch the best possible UX design, content strategy, and other design priorities

• Ethnographic Studies Training

• Facilitating UX Workshops

  How to design and lead goal-based group exercises for collaborative gain

• Generating Big Ideas with Design Thinking

  Unearthing user pain points to drive breakthrough design concepts

• How to Interpret UX Numbers: Statistics for UX

  When research data should be trusted; what statistics to use when

• Information Architecture

  Organize and structure information to improve findability and discoverability

• Interaction Design: 3-Day Course

  UX pioneer Bruce "Tog" Tognazzini teaches principles, processes, and techniques of Human-Computer Interaction (HCI).

• Journey Mapping to Understand Customer Needs

  Learn the process for capturing and communicating UX insights across complex interactions

• Leading Highly Effective UX Teams

  Build and manage a successful UX group; gain influence within the organization

• Lean UX and Agile

  Applying Lean UX approaches for Agile environments

• Managing User Experience Strategy

  Design thinking, early UX methods, content strategy, market research, quantitative assessments, process innovation, design patterns, and UX career development

• Measuring UX and ROI

  Use metrics from quantitative research to demonstrate value

• Mobile User Experience

  Essential UX design principles for small-screen websites and apps

• Navigation Design

  Menu styles and UI components for effective navigation

• New UX Managers

  Best-practice management techniques for people who are new to managing user-experience teams

• Omnichannel Journeys and Customer Experience

  Create a usable and cohesive cross-channel experience by following guidelines to resolve common user pain points in a multi-channel landscape

• Personas: Turn User Data Into User-Centered Design

  Successfully turn user data into user interfaces. Learn how to create, maintain and utilize personas throughout the UX design process.

• Persuasive and Emotional Design

  Create delightful experiences that touch, convince, or excite your audience

• Product and UX: Building Partnerships for Better Outcomes

  Explore the differences of UX and product roles (PM and PO) to better collaborate and partner in product development.

• Remote User Research

  Gather insights virtually through usability testing and other remote methods

• Remote UX Design

  Research-driven best practices and frameworks to avoid the biggest challenges and obstacles in the remote design process

• ResearchOps: Operationalizing and Socializing User Research

  Positively impact design with a sound, efficient, and viable research practice

• Service Blueprinting

  Use service design to create processes that are core to your digital experience and everything that supports it

• Storytelling to Present UX Work

  Build buy-in and increase impact by using persuasive, engaging stories to present research findings, abstract concepts, and design ideas

• The Human Mind and Usability

  Apply psychology principles to predict and explain how your customers think and act

• The One-Person UX Team

  Techniques and strategies to maximize your impact when you are the sole UX professional on your project or in your organization

• The UX VP/Director

  Leading UX at the Executive Level

• Usability Testing

  Do-it-yourself user tests: Plan, conduct, and analyze your own studies, using in-person, remote, or online methods

• User Interface Principles Every Designer Must Know

  Learn key human-computer interaction (HCI) research findings, and how to apply them to UX design problems

• User Interviews

  Advanced techniques to uncover values, motivations, and desires

• User Research Methods: From Strategy to Requirements to Design

  How to pick the best UX research method for each stage in the development process

• UX Basic Training

  Be an effective UX professional: Know the lingo and sell the process

• UX Deliverables

  Effectively communicate UX design ideas and research findings to managers, collaborators, and other stakeholders.

• UX for Responsive Sites

  Usable Designs on Many Screen Sizes

• UX Roadmaps

  Plan what your team will work on when, from next quarter to multi-year UX strategy. Align, prioritize, & communicate future work.

• Visual Design Fundamentals

  What every team member needs to know about creating user interfaces using essential principles, techniques, and methods of visual design

• Web Page UX Design

  Designing successful web pages based on content priority, visual design, and the right page components to meet objectives.

• Wireframing and Prototyping

  Quick and cost-effective technique for identifying major usability issues early with sketches and paper. Perfect fit for Agile and Lean processes

• Working Effectively in Cross-Functional Teams

  Achieve synergy, not infighting, when collaborating with colleagues from other UX disciplines and with non-UX team members.

• Writing Compelling Digital Copy

  Web content for the way your audience thinks and behaves