Interaction Design Courses

• Attend NN/g courses at the UX Conference, or arrange Team Training for your team.

• Interaction Design: 3-Day Course

  UX pioneer Bruce "Tog" Tognazzini teaches principles, processes, and techniques of Human-Computer Interaction (HCI).

  • Get the confidence gained from having a solid foundation in every aspect of HCI whether you’re just arriving from graphic design, psychology, or another entry discipline, or started picking up HCI some time ago along the way.
  • Achieve a deep understanding of the entire life-cycle of design by actually experiencing it through five in-depth hands-on exercises
  • Practice the methodology Tog helped develop at Apple, still in use there today, that results in products that are smooth, exciting, and just simply work.
  • Get the knowledge you need of information theory, human psychology, physiology and other aspects of HCI science, you’ll be prepared to make intelligent, informed, and effective design decisions
  • Learn the trick to “selling” your designs with a minimal amount of stress and effort so you can spend your time doing the work you love. (Managers: This means your designer will be a lot more productive.)

• Generating Big Ideas with Design Thinking

  Unearthing user pain points to drive breakthrough design concepts

  • Learn how to identify user pain points through empathy and as-is scenario mapping
  • Determine the user’s needs and pinpoint opportunities for improvement 
  • Leverage needs statements to generate transformational design concepts

• Effective Ideation Techniques for UX Design

  Systematic methods for creative solutions to any UX design or redesign challenge

  • Understand how to improve the idea-generation phase of your UX design process
  • Practice a wide range of user-centered ideation techniques and learn how to adapt them for your team or project
  • Approach your design challenges with a fresh perspective

• Omnichannel Journeys and Customer Experience

  Create a usable and cohesive cross-channel experience by following guidelines to resolve common user pain points in a multi-channel landscape

  • Understand how customers interact with organizations through many channels and touch points
  • Discuss guidelines for creating seamless and cohesive users experiences as users interact with organizations over time and across channels
  • Learn how to research your omnichannel user experience to identify pain points
  • Discuss common barriers for success and how to position your organization to overcome them

• Remote UX Design

  Research-driven best practices and frameworks to avoid the biggest challenges and obstacles in the remote design process

  • Create a remote UX playbook to take back to your organization
  • Learn about the most popular and effective tools and methods for remote UX
  • Discover practices and case studies for overcoming the biggest challenges of doing UX design remotely

• Visual Design Fundamentals

  What every team member needs to know about creating user interfaces using essential principles, techniques, and methods of visual design

  • Discover core visual design principles and methods for creating aesthetically pleasing, but easy-to-use, user interfaces
  • Learn to assess designs using proven principles rather than subjective opinions
  • Receive resources and tools for improving your visual design process

• UX Deliverables

  Effectively communicate UX design ideas and research findings to managers, collaborators, and other stakeholders.

  • Learn how to effectively document and clearly communicate your design and research findings to all stakeholders, including: managers, clients, and developers.
  • Improve key deliverables such as: wireframes and prototypes, user journeys, flowcharts, personas, presentations, and usability reports.

• Designing Complex Apps for Specialized Domains

  Learn the design process for creating and evaluating applications for advanced decision making, complicated workflows, and complex domains

  • Understand and discuss the unique challenges of designing complex, domain-specific applications
  • Evolve your design process for creating and evaluating complex applications when you have limited domain expertise
  • Learn how to apply and adapt relevant design patterns to complex usage scenarios

• Storytelling to Present UX Work

  Build buy-in and increase impact by using persuasive, engaging stories to present research findings, abstract concepts, and design ideas

  • Understand how storytelling fits into the UX process, through research findings, abstract design concepts, team alignment, and implementation
  • Practice crafting persuasive, engaging stories that can be used when pitching new ideas, unifying development teams, and inspiring ideation
  • Leave with a deeper understanding of how to connect with your audience, remove bias, and speak clearly about the user and your designs
  • Learn how to improve your presentation skills by establishing language, presence, and timing