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Articles

Lexie Kane

Lexie Kane is a User Experience Specialist with Nielsen Norman Group. Prior to joining NN/g, she worked as a UX Designer for complex financial information systems and she also has extensive experience designing websites and games and in doing user research. She combines her background in psychology with her design and usability experience to drive insights into user behavior that form the basis for increasing the business value of interactive systems.

Articles and Videos

  • Changes in How Senior Citizens Use Computers

    Our new user research with seniors (users aged 65 and up) shows 3 major shifts in how they use computers, compared with our first research with this audience, 20 years ago. Design for today's older users, and not for your stereotype of how these users used to be.

  • Usability for Seniors: Challenges and Changes

    Users ages 65 and older face unique challenges when using websites and apps. Digital literacy among this demographic is rising, but designs need to accommodate aging users.

  • Usability Heuristic 7: Flexibility and Efficiency of Use

    No. 7 of the top 10 UX design heuristics is to speed up the interaction for expert users while still catering to inexperienced users.

  • Steering Law for Cursor and Mouse Movements in a GUI Tunnel

    In a graphical user interface, having the user move a cursor within a narrow path (e.g., in a hierarchical menu or a slider) follows a strict law for how easy or difficult it is to do, depending on specifics of the GUI.

  • UX Portfolios

    The portfolio of UX professionals (whether experienced, entry-level, or career-changers) should present both projects and deliverables. Tell a story for your user (the hiring manager).

  • The Attention Economy

    Digital products are competing for users’ limited attention. The modern economy increasingly revolves around the human attention span and how products capture that attention.

  • Inclusive Design Is a Welcome Mat

    Inclusive design is a philosophy that redefines what it means to be human-centered. To design inclusively, designers need to respect and represent many different perspectives.

  • Social Media and Gamification

    Gamification brings the visual design and the mechanics of games to other products. As we examine our ethical responsibilities as UX professionals, social media deserves special consideration. Gamification in social media can make people feel as though their social lives are being scored.

  • Budgeting for Design Changes

    Design changes can be costly in terms of time, money and resources. There are important things to consider when creating a budget for design projects and the inevitable changes.

  • Portfolios for UX Researchers: Top 10 Recommendations

    A portfolio of past projects can advance the career of a UX researcher. Present the right work, summarize your findings, and communicate clearly to showcase your skills.