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Using Content Frames in the Design Process

Summary: Content frames are a tool that can help us make sure we’re not waiting until the end of the design process to incorporate real content into the experience.

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https://www.youtube.com/watch?v=cHDJv6eR5j0

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Anna Kaley is a User Experience Specialist with Nielsen Norman Group. Prior to joining NN/g, Anna worked for more than 10 years in user experience architecture and digital strategy. She conducted complex user research, service, and experience design for healthcare, agriculture, finance, tourism, retail, and engineering clients.

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