10 Best Intranets of 2021: What Makes Them Great
The 2021 Intranet Design Annual winning teams exhibited a capacity to swiftly pivot, as well as compassion and empathy for employees.
Patty Caya is a writer and researcher with Nielsen Norman Group, where she has co-authored the Intranet Design Annuals since 2008 and authored several other intranet-related research reports. She is an experienced content strategist and interaction designer and has consulted for many of Boston’s top digital agencies, leading Web and intranet development projects as well as usability testing, research, and design initiatives. Her client work spans a wide range of industries, from media and entertainment to non-profits and NGOs.