Popup Problems

Summary: Popups and many kinds of modal dialogs are often intrusive user interface elements that get in the way of users' goals and cause annoyance. Here are some of the worst popup UX sins.

https://www.youtube.com/watch?v=ICfoXRRHTC0

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Anna Kaley is a User Experience Specialist with Nielsen Norman Group. Prior to joining NN/g, Anna worked for more than 10 years in user experience architecture and digital strategy. She conducted complex user research, service, and experience design for healthcare, agriculture, finance, tourism, retail, and engineering clients.

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