UX Teams 1-Hour Talks

    Speaker:

    Esse Turnbull
    CXO and Founding Member, Athena Home Loans

    Managing UX on Agile Teams

    Lessons learned from a fast-growing start-up

    Recorded December 2019
    $99

    Speaker:

    Esse Turnbull
    CXO and Founding Member, Athena Home Loans

    It can be challenging to manage UX and Agile frameworks together. When a team is working quickly, UX work can easily get deprioritized in the interest of meeting deadlines. In this seminar, we will discuss overall Agile team lessons learned from the perspective of Australian fin-tech start-up, Athena Home Loans, growing from 20 to 100 people in 6 months.

    Speaker:

    Rachel Krause
    User Experience Specialist, Nielsen Norman Group

    How Agile Teams Can Prioritize UX Work

    Maximize your productivity and minimize frustrations

    Recorded May 2019
    $99

    Speaker:

    Rachel Krause
    User Experience Specialist, Nielsen Norman Group

    This online seminar explores prioritization methods that Agile teams can use to focus on building the right things, minimizing disagreements, and maximizing productive work time.

    Speaker:

    Sarah Gibbons
    Chief Designer, Nielsen Norman Group

    Design Critiques: What, How, and When

    Establish a productive critique culture and feedback loop to improve the success of your product.

    Recorded February 2019
    $99

    Speaker:

    Sarah Gibbons
    Chief Designer, Nielsen Norman Group

    Open feedback is essential for a collaborative UX process. However, sharing unfinished work is naturally uncomfortable and often generates tension. The right critique process can foster an efficient, honest feedback loop.

    Speaker:

    Esse Turnbull
    CXO and Founding Member, Athena Home Loans

    Establishing a Design-Led Culture

    Embedding Design Thinking in a Lean Startup in the Financial Sector

    Recorded June 2018
    $99

    Speaker:

    Esse Turnbull
    CXO and Founding Member, Athena Home Loans

    Effectively implementing a design-led culture involves constant re-prioritization, collaboration and articulation of a clear road map. Learn from Athena’s Chief Experience Officer, Esse Turnbull, as she discusses how her team managed to innovate in a highly restricted and traditional sector: financial services.

    Speaker:

    Dorothy Shamonsky, Ph.D.
    Director of UX R&D, ICS

    Designer-Developer Dissonance

    Navigating challenging UX team dynamics

    Recorded March 2018
    $99

    Speaker:

    Dorothy Shamonsky, Ph.D.
    Director of UX R&D, ICS

    UI/UX designers and developers need to work collaboratively on projects, but they often have friction and even outright conflict that can have a negative impact on project outcomes. Although both groups are invested in project success, designers and developers have fundamentally different priorities. Designers advocate for user needs – easy to understand, frictionless user experiences - while developers advocate for the technology - robust, updateable, maintainable code. Commonsense strategies for working together can make a world of difference, but it’s complicated.

    Speaker:

    Cliff Anderson
    Sr. Usability Engineer, Ally Bank

    Working with Observers

    Involving Colleagues, Stakeholders and Clients for Maximum Benefit

    Recorded November 2017
    $99

    Speaker:

    Cliff Anderson
    Sr. Usability Engineer, Ally Bank

    Working with users when doing usability testing or other user research involves some real skill. Experienced facilitators will tell you, though, that users are nothing compared to the people behind the glass or on the phone – your observers.

    This presentation looks at tips and tricks you can use to make your relationship with your observers as productive, efficient, and positive as possible. These apply whether your observers are in the room with you, in an observation room next door, or on the phone.

    Speakers:

    Jen Cardello
    Head of Design Platforms, athenahealth

    Carl Tsui
    Senior Manager, UX Engineering, athenahealth

    Initiating a Design System

    Addressing challenges of scaling user interface design and development

    Recorded September 2017
    $99

    Speakers:

    Carl Tsui
    Senior Manager, UX Engineering, athenahealth

    Jen Cardello
    Head of Design Platforms, athenahealth

    A design system as a repository of user interface conventions, styles, and components is critical to designing and developing high quality products at speed and scale. This seminar addresses the opportunities and challenges of establishing a design system to be used by multiple product teams including: multi-disciplinary participation, integrating with legacy designs and technology platforms, UI framework choices, staffing, and selling the value to the organization.