Mobile & Tablet 1-Hour Talks

    Speakers:

    Jennifer Ballantyne

    Mike McDermott

    Kelly Noah

    Jason Sears

    Tim Stahl

    Mobile-First Intranet at Scale: Loblaw's Design Process

    Canada’s largest retailer shares the strategy behind their award-winning design for 200,000+ users

    Recorded November 2020
    $99

    Speakers:

    Jason Sears

    Jennifer Ballantyne

    Kelly Noah

    Mike McDermott

    Tim Stahl

    Learn how Canada's largest retailer transformed three outdated intranet sites into a single, mobile-first information hub that streamlined communication and increased efficiency among employees.

    Speakers:

    Luca Boškin
    Senior UI/UX Designer, UsableNet

    Jason Taylor
    Chief Innovation Strategist, UsableNet

    Mobile App Accessibility

    Inclusive ADA Principles for UX Designers

    Recorded October 2020
    $99

    Speakers:

    Jason Taylor
    Chief Innovation Strategist, UsableNet

    Luca Boškin
    Senior UI/UX Designer, UsableNet

    Native mobile apps drive engagement, boost customer loyalty, and give brands more options for personalization of their experiences, but those very benefits can sometimes magnify accessibility issues, excluding a portion of your users. Learn how to take a smarter approach to app accessibility and how to apply WCAG 2.1 to native app principles.

    Speaker:

    Max Talbot-Minkin
    Vice President of Product and Design, TodayTix

    Building a 2.0

    Making Big Design Changes Without Causing Big Waves

    Recorded October 2017
    $99

    Speaker:

    Max Talbot-Minkin
    Vice President of Product and Design, TodayTix

    Often companies are faced with a dilemma between redesigning something from scratch or continuing to iterate on their existing product. Although redesigns are a minefield of potential customer outrage, sometimes they are the right action to move the needle and modernize your product. By planning carefully, ensuring you’re solving for user needs, and involving real users throughout the process, you can mitigate the risk of a redesign and maximize its potential. Learn the principles and tools and see how TodayTix pulled it off successfully. 

    Speaker:

    Cliff Anderson
    Sr. Usability Engineer, Ally Bank

    Designing Usable Chatbots

    Recorded June 2017
    $99

    Speaker:

    Cliff Anderson
    Sr. Usability Engineer, Ally Bank

    Chatbots.  They’re all the rage.  Come learn what chat bots actually are, why they really will be the next big thing, and how to design ones that genuinely work. Chatbots combine Artificial Intelligence and Natural Language Processing to allow users to interact with your company much as they would with actual customer support personnel. They’re also very easy to design, which means they will also soon be ubiquitous. This presentation looks at some emerging best practices and also offers a model with which to understand how chatbots work and how to design effective and usable ones.

    Speaker:

    Janice (Ginny) Redish
    President, Redish & Associates, Inc.

    Making Every Word Count

    Writing Well for Responsive Design

    Recorded September 2016
    $99

    Speaker:

    Janice (Ginny) Redish
    President, Redish & Associates, Inc.

    Every use of your website is a conversation that the site visitor starts. Today, more than ever, those conversations are on a tablet or smartphone. And your site visitor is busy and impatient.

    Learn how to write clear, compelling, conversational copy (and microcopy) for those busy people on their small screens: Practical guidelines. Great examples. 

    Speaker:

    Raluca Budiu
    Director of Research, Nielsen Norman Group

    Mobile User Testing

    How to Run Usability Studies with Mobile Devices

    Recorded May 2016
    $99

    Speaker:

    Raluca Budiu
    Director of Research, Nielsen Norman Group

    Testing your mobile application or mobile website doesn’t have to be complicated or difficult. In this online seminar we tell you all you need to know to get started.  We share lessons learned from running hundreds of usability-testing sessions on mobile phones and tablets. We discuss equipment choices, location setup, participant recruitment, and facilitation, and we emphasize the main differences between running usability tests on mobile devices and on a regular computer.