Summary: Field visits are ideal for UX research since we observe users in their natural environment. But what if you can't get into the users' home or office? Remote methods can work.
Page Laubheimer is a Senior User Experience Specialist with Nielsen Norman Group. He helps organizations focus on delivering outstanding user experience in order to achieve their strategic goals. He combines his expertise in website usability with experience managing a team of designers and developers to successfully implement UX best practices across a range of platforms.
